Real Estate Operations Specialist

hace 3 días


Madrid, Madrid, España Sagan A tiempo completo
About the Role

We are seeking a highly skilled and proactive Real Estate Operations Specialist to support our operations at Sagan. This role will primarily focus on maintaining efficient back-office functions essential to our real estate investment/agency operations.

Key Responsibilities
  • Maintain CRM system with accurate data, ensuring seamless interactions with clients and stakeholders.
  • Update and analyze Key Performance Indicators (KPIs), preparing detailed reports for management review.
  • Coordinate communication channels, including emails, Slack, and phone systems, to ensure timely and professional responses.
  • Assist in building and maintaining contact lists, performing skip tracing activities as needed.
  • Complete ad-hoc tasks supporting operational needs, enhancing overall efficiency.
Additional Duties
  • Manage client interactions via email and phone, providing prompt and professional engagement.
  • Develop and document Standard Operating Procedures (SOPs) for tasks like CRM management and client follow-ups.
  • Coordinate meetings, ensuring efficient formats and agendas are in place.
  • Support gathering and analyzing KPI data, preparing management reports.
  • Utilize software tools like HubSpot, Asana, and others to streamline operations.
Requirements

We require a candidate with proven experience as an Executive Assistant, Administrative Assistant, or similar role. Familiarity with real estate operations, CRM systems, and data management is essential. The ideal candidate should possess strong organizational skills, prioritize tasks effectively, and meet deadlines. Excellent communication skills (written and verbal) are necessary, along with proficiency in using productivity tools like Microsoft Office, Google Workspace, and CRM software.

Preferred Qualifications

Experience in the real estate industry or related fields is preferred. Knowledge of skip tracing techniques and tools is also desirable. Ability to manage data for financial KPI dashboards and schedules is a valuable asset.



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