Global Payroll Implementation Specialist

hace 7 días

Madrid, Madrid, España Remote A tiempo completo
About Remote

Remote is a pioneering company that specializes in providing global remote organizations with innovative solutions to employ anyone anywhere compliantly. Our mission is to make it possible for businesses to employ a global team by handling global payroll, benefits, taxes, and compliance.

Job Summary

We are seeking a highly skilled Global Payroll Implementation Specialist to join our Global Payroll team. As a key member of our team, you will be responsible for implementing multiple new customers onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.

Key Responsibilities
  • Serve as a primary point of contact for customers to set up and provide an accurate and seamless transition of their payroll to Remote products and services.
  • Analyze customers' payroll needs and provide appropriate recommendations.
  • Direct and manage the implementation of new customers from the start of the relationship, including obtaining all required customer and employee's payroll data information for new customer payroll set-ups per legal entity.
  • Configuration of Remote Global Payroll system on a customer by customer basis.
  • Coordination of parallel payroll runs.
  • Verify payroll and tax set up is compliant with country specific government regulations.
  • Coordination and communication of payroll Go-Live.
  • Handing over an accurate payroll to our Remote Global Payroll Operations team.
  • Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion.
  • Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.
  • Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs.
  • Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.
  • Maintain confidentiality of all customer and employee information.
  • Help in the creation and maintenance of the process documentation.
Requirements
  • Experience in Global Payroll with Spain Payroll end to end process.
  • Global Payroll Customer Implementation experience, with Spain payroll software.
  • Excellent understanding of end-to-end payroll processes and HR.
  • Work experience in regional / global payroll operations and statutory requirements.
  • Excellent data management skills with high accuracy and attention to detail.
  • Experienced in handling multiple projects with multiple stakeholders.
  • An analytical mindset with great problem-solving abilities.
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Team player with the ability to work independently and take own responsibility.
  • Customer-Care oriented mindset.
  • Proficient in using Google Sheet or Excel.
  • Ability to work within a MacBook Pro environment.
  • You understand the need and idea to work largely asynchronously.
  • You write and speak fluent English.
What We Offer
  • Work from anywhere.
  • Unlimited personal time off (minimum 4 weeks).
  • Quarterly company-wide day off for self care.
  • Flexible working hours (we are async).
  • 16 weeks paid parental leave.
  • Mental health support services.
  • Stock options.
  • Learning budget.
  • Home office budget & IT equipment.
  • Budget for local in-person social events or co-working spaces.

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