Customer Service Representative with High Level of German Language Skills
hace 5 días
CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
Our ClientOur client is a leading company in the hygiene, health, and nutrition industry, known for their trusted brands and commitment to protecting, healing, and nurturing the world. As a Customer Support Agent, you will handle customer inquiries over the phone, email, chat, and social media, striving for first-contact resolution.
Key Responsibilities- Collaborate with customers to answer product information requests and resolve queries in a skilled and professional manner
- Analyze customer problems and offer individual solutions
- Provide an omnichannel service to customers via telephone, email, chat, and social media
- Develop a sound understanding of the products and services offered by our client
- Embody our company values and act as a brand ambassador
- Fluent level of German with exceptional grammar and spelling skills
- High level of English (both written and spoken)
- Genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- Professional outlook and proactive approach to problem-solving
- Part-time position (20 hours/week)
- Flexible working hours (Monday to Friday, 4 hours/day)
- Salary: 9,230.77 euros gross per year
- Incentives: Top performance incentives
- Paid bank holidays + 1 extra day in lieu
- Hybrid work model: 4 days/month at the office/training/rest from home
- Training: 2 weeks training (possibly full-time)
- Office location: Barcelona (La Sagrera)
- Best-in-class people engagement activities and programs
- Ongoing training and development opportunities
- Employee Assistance Program
- Employee Benefits Club
- Option to sign-up for Discounted Private Health Insurance
- Referral Program
- Access to LinkedIn specialized training & courses
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout Cpm InternationalCpm International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets.We specialize in customer service, sales, and technical support solutions for clients worldwide, focusing on delivering high-quality service and exceeding customer...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout Cpm InternationalCpm International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets.We specialize in customer service, sales, and technical support solutions for clients worldwide, focusing on delivering high-quality service and exceeding customer...
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Barcelona, Barcelona, España CPM International A tiempo completo{"title": "Customer Service Representative", "description": "Customer Service RepresentativeCPM International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a multilingual environment.Key...
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Barcelona, Barcelona, España CPM International A tiempo completo{"title": "Customer Service Representative", "description": "Customer Service RepresentativeCPM International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a multilingual environment.Key...
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Barcelona, Barcelona, España Cpm A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer tailored multilingual support to diverse markets, focusing on customer service, sales, and technical support solutions for clients worldwide. Our company values diversity and welcomes individuals from all backgrounds, fostering an inclusive workplace...
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Barcelona, Barcelona, España Cpm A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer tailored multilingual support to diverse markets, focusing on customer service, sales, and technical support solutions for clients worldwide. Our company values diversity and welcomes individuals from all backgrounds, fostering an inclusive workplace...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout Cpm InternationalCpm International is a global company with a presence in over 30 countries. We provide multilingual support in various languages to cater to the diverse needs of our markets. Our focus is on delivering exceptional customer service, sales, and technical support solutions to clients worldwide.Our Company ValuesWe celebrate diversity and...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout Cpm InternationalCpm International is a global company with a presence in over 30 countries. We provide multilingual support in various languages to cater to the diverse needs of our markets. Our focus is on delivering exceptional customer service, sales, and technical support solutions to clients worldwide.Our Company ValuesWe celebrate diversity and...
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Barcelona, Barcelona, España Cpm A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer tailored multilingual support to diverse markets, focusing on customer service, sales, and technical support solutions for clients worldwide. Our company values diversity and welcomes individuals from all backgrounds, fostering an inclusive workplace...
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Barcelona, Barcelona, España Cpm A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer tailored multilingual support to diverse markets, focusing on customer service, sales, and technical support solutions for clients worldwide. Our company values diversity and welcomes individuals from all backgrounds, fostering an inclusive workplace...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading manufacturer of...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading manufacturer of...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our Company ValuesWe celebrate diversity and welcome everyone, embracing...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our Company ValuesWe celebrate diversity and welcome everyone, embracing...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading provider of innovative solutions for foot health and comfort. They believe in...
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Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages to cater to the diverse needs of our markets. Our focus is on delivering exceptional customer service, sales, and technical support solutions to clients worldwide.Our ValuesWe celebrate diversity and welcome...
