Reservations Coordinator

About Us: Holiday Chiclana S.C. is a leading provider of holiday villas and apartments in the Chiclana area. We are seeking a highly skilled and experienced professional to join our team as a Reservations Coordinator.

We are looking for a talented individual to assist our customers in identifying their ideal holiday villa or apartment. As a Reservations Coordinator, you will be responsible for managing the availability, pricing, and advertising of our portfolio of properties. You will also be responsible for booking administration, preparation of contracts, and maintenance of the booking process.

• Assist customers in identifying their ideal holiday villa or apartment and manage the availability, pricing, and advertising of our portfolio of properties.
• Manage booking administration, preparation of contracts, and maintenance of the booking process.
• Intermediary between customers and owners.
• Take photographs of properties.
• Meet and greet clients during the key handover process.
• Perform other duties as assigned.

• Advanced level in spoken and written English and Spanish.
• Minimum 2 years of experience in the tourism industry.
• Minimum 2 years of complaint handling experience.
• Excellent computer and internet skills, MS Excel and Word competence a plus.
• Ability to deal with difficult customers and situations.
• Pleasant, professional telephone manner and effective communication skills.
• Teamwork, multitasking, and problem-solving skills.
• Attention to detail.
• Well-organized, dependable, fast-learner, and hardworking.
• Friendly, patient, empathetic customer-oriented attitude.
• Self-motivated.
• Good knowledge of the area and live within 20 minutes of La Barrosa, Chiclana.
• Hold a current driving license.

What We Offer: A competitive salary, a dynamic and supportive work environment, and the opportunity to work with a leading provider of holiday villas and apartments in the Chiclana area.