Technical Support Professional in Solar Technology
hace 4 semanas
Exciting Opportunity for a Technical Support Role
You are tech-savvy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? We are looking for a skilled Technical Support Agent to join our team in Barcelona.
Key Responsibilities and Impact:
- Support clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.
- Answer incoming customer queries promptly and identify issues to provide effective solutions.
- Record customer data accurately in the CRM system and provide ad-hoc support as required.
- Collaborate with the team for the success of the project.
What's in it for you?
- Permanent contract at 39h/week (probation period 2 months).
- Working in an international Team on site in Poblenou, Barcelona.
- Language classes.
- International Environment.
- Activities every week.
- Discounts on certain products (health insurance; technology etc).
Skills, Qualifications, and Interests:
- A native-level proficiency in German and a C1 level of English.
- Living in Barcelona.
- Excellent listening skills and proficient communication abilities.
- A drive for excellence and professionalism.
- Strong teamwork skills and dedication to collaborative success.
- Excitement about intercultural communication and the expatriate lifestyle.
- A valid Spanish work permit (required).
Your Future Company:
Our company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world's leading and digital-first brands. The innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
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