Technical Support Professional in Solar Technology

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Exciting Opportunity for a Technical Support Role

You are tech-savvy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? We are looking for a skilled Technical Support Agent to join our team in Barcelona.

Key Responsibilities and Impact:

  • Support clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.
  • Answer incoming customer queries promptly and identify issues to provide effective solutions.
  • Record customer data accurately in the CRM system and provide ad-hoc support as required.
  • Collaborate with the team for the success of the project.

What's in it for you?

  • Permanent contract at 39h/week (probation period 2 months).
  • Working in an international Team on site in Poblenou, Barcelona.
  • Language classes.
  • International Environment.
  • Activities every week.
  • Discounts on certain products (health insurance; technology etc).

Skills, Qualifications, and Interests:

  • A native-level proficiency in German and a C1 level of English.
  • Living in Barcelona.
  • Excellent listening skills and proficient communication abilities.
  • A drive for excellence and professionalism.
  • Strong teamwork skills and dedication to collaborative success.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • A valid Spanish work permit (required).

Your Future Company:

Our company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world's leading and digital-first brands. The innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.


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