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Senior UX Researcher

hace 2 meses

Madrid, Madrid, España Dow Jones & Company, Inc. A tiempo completo
About the Role

Dow Jones & Company, Inc. is seeking a highly skilled Senior UX Researcher to join our Customer Insights team. As a key member of our team, you will play a pivotal role in driving the understanding of markets, customers, and products through research and testing.

Key Responsibilities
  • Lead the development of user needs and behaviors, providing actionable insights to inform product priorities and drive continuous improvement.
  • Collaborate with UX and Product partners to generate insights, evaluate designs, and inform product development.
  • Investigate user behavior using empirical research methods, including logs analysis, survey research, and regression analysis.
  • Define and measure quantitative UX topics, goals, and metrics, working collaboratively with cross-functional teams.
  • Design, create, and analyze quantitative research studies, including surveys, experimental design tests, and statistical analyses.
  • Examine data and product designs, generating hypotheses for high-impact research and collaborating with data teams to synthesize insights.
Requirements
  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • Minimum 3 years of applied product research experience, with proficiency in statistics and experimental design.
  • Experience analyzing and presenting behavioral data from Adobe Analytics, UserZoom, and Optimal Workshop, as well as survey design expertise.
  • Proficiency in statistical analysis software (e.g., SPSS, Qualtrics), data visualization tools (Tableau, BigQuery), and digital product design tools (Figma, Adobe CC, Miro).
  • Collaboration skills, comfort with professional collaboration tools (Jira, Miro, Confluence, Airtable), and understanding of user-centered design principles.
Benefits
  • Comprehensive Healthcare Plans
  • Remote working available for a portion of the year
  • Retirement Plans
  • Comprehensive Medical, Dental and Vision Insurance Plans
  • Paid Maternity and Paternity Leave
  • Family Care Benefits
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program