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AWS Enterprise Support Technical Account Manager
hace 2 meses
Unlock Customer Potential with AWS Enterprise Support
As a Technical Account Manager with AWS Enterprise Support, you will be the principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, driving discussions with senior leadership regarding incidents, trade-offs, support, and risk management.
Key Responsibilities:
- Provide advocacy and strategic technical guidance to help plan and build solutions using best practices
- Proactively keep your customers' AWS environments operationally healthy and resilient
- Develop close relationships with customers to understand their business/operational needs and technical challenges
- Help customers achieve the greatest value from AWS
Requirements:
- Ability to travel 10% or more as needed
- Strong technical acumen and customer-facing skills
- Excellent communication and problem-solving skills
About AWS Enterprise Support:
AWS Enterprise Support is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector. We partner with a global list of customers that are building mission-critical applications on top of AWS services.
