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Cloud Solution Architect
hace 2 meses
About Microsoft
Microsoft is a global technology leader that empowers every person and organization on the planet to achieve more. Our mission is to create a culture of inclusion where everyone can thrive at work and beyond.
Job Summary
We are seeking a Cloud Solution Architect with expertise in Business Applications to join our team. As a Cloud Solution Architect, you will be responsible for driving customer business applications transformation on the Microsoft platform.
Key Responsibilities
- Customer Centricity
- Gather customer insights to map solutions and services with customer business outcomes leveraging Microsoft Business Applications expertise.
- Identify opportunities to improve customer solutions and position services to help customers achieve their objectives.
- Help accelerate solution delivery and adoption through Value Based Deliveries and repeatable Intellectual Property (IP).
- Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and cloud readiness.
- Contribute to customer satisfaction by providing a positive customer experience.
- Provide feedback from customers to the relevant MS teams, including Product Groups, to enable continuous improvement.
- Business Impact
- Develop opportunities to drive Customer Success business results by providing expertise/guidance to technical and business decision makers to ensure they understand Microsoft's Business Applications value proposition and are enabled to generate value from their investment in the Microsoft technology via solution optimization, performance efficiency, and organizational/operational excellence in alignment with the Customer Success Account Manager or other Account Team members.
Requirements
This role requires a strong understanding of Microsoft Business Applications and the ability to drive customer business applications transformation on the Microsoft platform.
