Senior Client Solutions Associate

hace 4 semanas

Barcelona, Barcelona, España Gerson Lehrman Group, Inc. A tiempo completo
Senior Client Solutions Associate

Join Gerson Lehrman Group, Inc. as a Senior Client Solutions Associate and take on a key role in delivering projects and building relationships with clients. As a member of our Professional Services Firms (PSF) team, you will work closely with senior colleagues to maximize GLG's growth and impact.

Key Responsibilities:
  • Learn the workflow by recruiting new senior industry experts during training to grow GLG's network.
  • Execute time-sensitive projects for GLG's PSF clients.
  • Leverage GLG's network to match Network Members with clients based on their needs.
  • Interact daily with GLG's experts over the phone to qualify profiles and ensure an exact fit for client projects.
  • Maintain accountability and responsibility for client projects and the overall client experience.
  • Enhance your knowledge of clients by building strong relationships with them.
  • Collaborate with our Business Development/Sales team to discuss content ideas and map out users to grow revenue and ensure retention of existing accounts.
  • Collaborate with GLG's Events, Strategic Projects, and Survey teams to pitch and execute a wide range of products.
  • Work with senior team members to program virtual and live content events.
  • Prepare for and attend client meetings.
Requirements:
  • Ability to multi-task and prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
  • Excellent communication skills, both written and oral.
  • 1-2 years of demonstrable client services skills where you have owned relationships with clients.
  • Experience of working in a fast-paced environment.
  • Strong attention to detail.
  • Strong desire to work in a collaborative environment.
  • Bachelor's degree or above.
  • Full business proficiency in English, Swedish, Norwegian, or Danish.
What We Offer:
  • Competitive base salary plus quarterly bonus incentive.
  • Comprehensive benefits, including medical and dental, 25 days annual leave plus bank holidays, family support, maternity, fertility, adoption and parenting support, EAP, LinkedIn Learning, and others.
  • Global tuition reimbursement to support GLGers who want to continue their professional education.
  • A great team atmosphere in a central location with a roof terrace, snacks and beverages, socials, and off-site activities.
  • Company laptop and IT equipment for home office if needed.
  • An opportunity to contribute to GLG's Social Impact Partners Programme.
  • NIE and Social Security numbers obtention support if needed.

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