O2C Team Lead Non-Standard Processes Specialist

hace 3 días

Barcelona, Barcelona, España Mygwork A tiempo completo
O2C Team Lead Non-Standard Processes

This role is with PageGroup, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.

Key Responsibilities:
  • Organize the daily workload and tasks of the team to ensure roles and responsibilities are executed in line with SLA's, client requirements, and business priorities.
  • Monitor team performance with regards to deadlines and quality of invoice processing.
  • Maintain a strong relationship with the different O2C teams the team is supporting.
  • Lead the team through the implementation of new processes, tools, and best practices.
  • Ensure the team is properly trained to perform their tasks at a high level.
  • Manage people management and HR topics in the team.
  • Internal/External Audit Support.
  • Identify and support Automation potential and initiatives.
Requirements:
  • Fluent in English.
  • Experience in an O2C environment.
  • Strong sense of organization, diligent with attention to detail.
  • Strong stakeholder management.
  • Ability to work under pressure.
  • Ability to oversee, motivate, and manage people in a transactional environment.

Competitive compensation and benefits package in Barcelona and hybrid work schedule.

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