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O2C Team Lead Non-Standard Processes Specialist
hace 2 meses
We are seeking a highly skilled O2C Team Lead Non-Standard Processes professional to join our Continental European Order to Cash team in Barcelona. As a key member of our team, you will be responsible for leading the implementation of new processes, tools, and best practices to drive business growth and excellence.
Key Responsibilities- Organize and prioritize the daily workload and tasks of the team to ensure seamless execution of SLA's, client requirements, and business priorities.
- Monitor team performance and provide guidance to ensure timely and high-quality invoice processing.
- Maintain strong relationships with O2C teams and stakeholders to drive collaboration and success.
- Lead the team through change management initiatives, ensuring a smooth transition to new processes and tools.
- Develop and implement training programs to enhance team skills and performance.
- Manage people management and HR topics within the team, ensuring a positive and productive work environment.
- Support internal and external audits, ensuring compliance and excellence.
- Identify and drive automation initiatives to improve efficiency and productivity.
- Fluent English language skills.
- Proven experience in an O2C environment, with a strong understanding of order-to-cash processes.
- Excellent organizational skills, with attention to detail and ability to work under pressure.
- Strong stakeholder management and communication skills.
- Ability to motivate and manage people in a transactional environment.
- A competitive compensation and benefits package in Barcelona.
- A hybrid work schedule that balances flexibility and collaboration.