Customer Service Representative
hace 1 mes
Customer Support Role Overview
As a Customer Support Agent at Work International, you will be part of a dynamic team that handles customer inquiries and issues in a friendly, effective, and professional manner. Your role will involve working with customers via email, chat, and phone to resolve their concerns and provide solutions.
Key Responsibilities
- Handle customer inquiries and issues via email, chat, and phone
- Provide solutions and support to customers in a timely and professional manner
- Work collaboratively with the team to achieve customer satisfaction and resolve issues
- Develop and maintain a deep understanding of the company's products and services
Requirements
- Fluency in Dutch (C2 level) and good knowledge of English (B1-B2 level)
- Computer skills and basic knowledge of coding
- Excellent communication and analytical skills
- Ability to multitask and work under pressure
- EU citizenship or work permit for Greece
What We Offer
- Complete relocation package, including flight ticket to Greece, 2-week hotel accommodation, and assistance finding an own apartment
- Fixed monthly salary and bonus
- Free Greek language lessons and private health coverage
- Professional growth and development opportunities
- Special HR team organizing events, sports tournaments, parties, and trips
About Work International
Work International is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. We operate in 88 countries, serving 170 markets, and have employees worldwide. Our client has been awarded as Best Workplace in Greece and as the Best Multilingual Omnichannel Contact Center in Europe.
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