Technical Expert
hace 3 días
YOUR RESPONSIBILITIES:
Contribute to achieving maximum customer satisfaction by delivering high-quality services and solutions.
Support the achievement of high and sustainable profitability through efficient maintenance and repair of equipment.
Identify opportunities for growth in the service business and provide recommendations to management.
Prepare and support the preparation of service activities, including maintenance and repair of equipment.
Analyze and resolve customer requests in a timely and effective manner.
Perform corrective and preventive maintenance, as well as calibrations, according to established guidelines.
Document services performed using defined templates and protocols.
Provide user support and training as needed.
Offer valuable feedback on optimization potentials, customers, products, and services to management and support organization.
YOUR PROFILE:
- Technical education in electrics, electronics, or mechanics.
- Intermediate or superior training in multidisciplinary sectors of the industry.
- Proficiency in MS Office.
- English (minimum B2 level) and Spanish (minimum B2 level).
- Strong organization, responsibility, and autonomy skills.
- Ability to resolve technical problems and make informed decisions.
- Excellent teamwork and communication skills.
- Ability to work under stress and manage time effectively.
- At least 2 years' experience in a similar position.
- Willingness to travel > 40%.
WE OFFER:
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