Dealer Support Agent

hace 2 semanas

Madrid, Madrid, España Msx International Inc. A tiempo completo
Descripción del Puesto

Buscamos un Agente de Soporte de Concesionarios para unirse a nuestro equipo en Madrid. Si tienes experiencia en atención al cliente y estás dispuesto a enfrentarte a nuevos desafíos, este es tu rol.

Objetivos del Puesto

Nuestros Agentes de Soporte de Concesionarios darán soporte a la red de concesionarios en procesos de distribución de ventas, asegurando la calidad de los servicios proporcionados a través de diferentes canales.

Responsabilidades del Agente de Soporte de Concesionarios
  • Dar soporte a la red de concesionarios en todos los procesos relacionados con la distribución de vehículos.
  • Consultas de pedido, transporte y registro de vehículos.
  • Entrega de vehículo, gestión de citas y documentación.
  • Actividades de remarketing y soporte a flotas.
Requisitos del Candidato

Buscamos a alguien con:

  • Amplo conocimiento y experiencia del sector de atención al cliente.
  • Habilidades de comunicación.
  • Experiencia en soporte de pedidos, soporte de ventas o soporte de flotas.
  • Idioma nativo español.
  • Experiencia en el uso de sistemas de tickets y paquete Office.
  • Habilidades de cooperación y contribuyes al desarrollo positivo del equipo.
Beneficios del Trabajo

Formarás parte de un gran equipo de profesionales en una compañía consolidada internacionalmente. Adquirirás una visión global del sector del automóvil, relacionándote con clientes, proveedores, consultores y concesionarios.

MSX Bazaar: Portal de compras colectivas con grandes descuentos para empleados.

23 días laborables según convenio colectivo + 3 días extra.

Plan de formación interna.

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