Empleos actuales relacionados con Guest Experience Analyst - Barcelona, Barcelona - The Bicester Collection

  • Guest Experience Manager

    hace 6 días

    Barcelona, Barcelona, España Marriott Hotels & Resorts A tiempo completo

    Job OverviewThe Guest Experience Manager plays a pivotal role in ensuring the highest standards of service excellence at Marriott Hotels & Resorts. This key position is responsible for driving guest satisfaction, analyzing feedback, and implementing strategies to enhance the overall resort experience.Key ResponsibilitiesManage guest relations functions,...

  • Guest Experience Manager

    hace 12 horas

    Barcelona, Barcelona, España TN Spain A tiempo completo

    About the TeamWe are a dynamic and diverse team at Novotel Barcelona Sant Joan Despí, committed to providing exceptional guest experiences.We are seeking a highly skilled and experienced Guest Experience Manager to join our team, responsible for delivering outstanding customer service and ensuring that every guest has an unforgettable stay.In this role, you...

  • Guest Experience Liaison

    hace 2 días

    Barcelona, Barcelona, España Volkswagen Group España Distribución A tiempo completo

    Job Description:The Guest Relations Officer is responsible for delivering exceptional guest experiences at Volkswagen Group España Distribución. This involves owning each guest interaction, following up on experiences, and ensuring seamless execution of premium service that is both exceptional and memorable.The Guest Relations Officer must possess...

  • Guest Experience Host

    hace 4 horas

    Barcelona, Barcelona, España Hyatt A tiempo completo

    Welcome to the Front Office Team!We are seeking a skilled Guest Relations Host to join our dynamic team and provide unforgettable guest experiences. As the first point of contact for many guests, you will be responsible for creating a warm and professional welcome, ensuring a seamless check-in and check-out experience, and addressing any guest concerns...

  • VIP Guest Experience Manager

    hace 6 días

    Barcelona, Barcelona, España Brown-Forman A tiempo completo

    Job SummaryWe are seeking a highly skilled VIP Guest Experience Manager to join our team in Munich. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of high-quality guest experiences across our global locations.ResponsibilitiesDevelop and implement guest experience strategies to enhance the overall guest...

  • Guest Experience Ambassador

    hace 7 días

    Barcelona, Barcelona, España Sonder Hospitality Barcelona U. A tiempo completo

    Job DescriptionWe are seeking a skilled Guest Experience Ambassador to join our team at Sonder Hospitality Barcelona U. The ideal candidate will have a passion for delivering exceptional guest experiences and be able to effectively communicate with guests in a fast-paced environment.Key ResponsibilitiesBe the face of Sonder, working collaboratively with team...

  • Guest Experience Manager

    hace 2 semanas

    Barcelona, Barcelona, España SLS Barcelona A tiempo completo

    Empresas: SLS BarcelonaWhat you'll do We are looking for an experienced Guest Experience Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Guest Experience Manager directs the operations of the Guest Experience and Bell/Door department. The Guest Experience Manager assures the guest experience is true to...

  • Assistant Guest Experience Manager

    hace 2 semanas

    Barcelona, Barcelona, España Marriott International A tiempo completo

    JOB SUMMARY Responsible for supporting the resort operation in the role of Manager on Duty for driving Owner and Guest Relations at the resort, and for analyzing key metrics to help improve overall guest satisfaction. Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data,...

  • Guest Experience Leader

    hace 6 días

    Barcelona, Barcelona, España Caterpillar A tiempo completo

    About the RoleThis is a fantastic opportunity to work with our team at Caterpillar as a Resort Service Champion. In this role, you will support the resort operation by analyzing key metrics, monitoring guest feedback, and identifying trends in customer experiences.You will work closely with resort leaders to implement plans and actions that meet the needs...

  • Guest Experience Specialist

    hace 9 horas

    Barcelona, Barcelona, España TN Spain A tiempo completo

    Job RequirementsTo be successful as a Hotel Receptionist Manager, you will need to possess excellent communication, interpersonal, and problem-solving skills. Prior experience in customer-facing roles, preferably in the hospitality industry, is also essential.Your Key Responsibilities:You will oversee the daily operations of the front desk, ensuring seamless...

  • Guest Experience Agent

    hace 7 días

    Barcelona, Barcelona, España SLS Barcelona A tiempo completo

    Empresas: SLS BarcelonaWhat you'll do We are looking for a Guest Experience Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. - Greet and assist guests in a...

  • Hotel Guest Experience Specialist

    hace 7 días

    Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completo

    Role OverviewThe role of a Guest Relations Host at Hyatt Hotels Corporation is to provide exceptional service and create unforgettable guest experiences. As a key point of contact, you will be responsible for ensuring that every guest feels valued and well-cared for from arrival to departure.ResponsibilitiesProvide a warm and professional welcome to guests,...

  • Guest Experience Architect

    hace 2 días

    Barcelona, Barcelona, España Advotics A tiempo completo

    About AdvoticsAt Advotics, we empower hoteliers to excel in delivering outstanding guest experiences and optimizing operational efficiency through our cutting-edge hospitality solutions. Our dedicated team of over 5,000 talented employees worldwide adapts to the ever-changing landscape, facilitating seamless transitions to fully integrated systems for our...

  • Assistant Guest Experience Manager

    hace 2 semanas

    Barcelona, Barcelona, España Marriott Hotels & Resorts A tiempo completo

    JOB SUMMARYResponsible for supporting the resort operation in the role of Manager on Duty for driving Owner and Guest Relations at the resort, and for analyzing key metrics to help improve overall guest satisfaction.Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data, guest...

  • Guest Experience Ambassador

    hace 7 días

    Barcelona, Barcelona, España Marriott International A tiempo completo

    At Marriott International, we're not just looking for someone to check in guests – we want to build an unforgettable experience.Our JobWe're seeking a skilled Guest Experience Expert to join our team. As a key member of our staff, you'll take the initiative to deliver exceptional services that make every guest's stay memorable.The RoleYou'll be empowered...

  • Director of Guest Experience

    hace 2 días

    Barcelona, Barcelona, España Robinwood Activity Centres A tiempo completo

    Company OverviewThe Ritz-Carlton is a renowned global brand leader in luxury hospitality, committed to delivering exceptional guest experiences. As a member of our team, you will be empowered to create lifelong memories for our guests.Job DescriptionWe are seeking a highly skilled Guest Service Manager to join our resort operations team. The ideal candidate...

  • Guest Experience Manager

    hace 2 semanas

    Barcelona, Barcelona, España Ennismore A tiempo completo

    SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...

  • Guest Experience Manager

    hace 3 días

    Barcelona, Barcelona, España S-COM A tiempo completo

    Join the team at S-COM and become a part of something bigger than yourself. As a Maintenance Technician II, you will play a vital role in ensuring the highest level of service and quality in our guest spaces. With your skills and expertise, you will contribute to delivering an exceptional guest experience and making a positive impact on our guests'...

  • Guest Experience Specialist

    hace 5 días

    Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completo

    Job DescriptionWe are seeking a highly visible role that provides the opportunity to engage in casual conversations and has a direct impact on creating the guest experience.The Front Desk Agent will be responsible for the guest check-in process and the communication of hotel services and promotions.Required Skills and QualificationsTo succeed in this role,...

  • Assistant Guest Experience Manager

    hace 2 semanas

    Barcelona, Barcelona, España Robinwood Activity Centres A tiempo completo

    JOB SUMMARYResponsible for supporting the resort operation in the role of Manager on Duty for driving Owner and Guest Relations at the resort, and for analyzing key metrics to help improve overall guest satisfaction. Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data,...

Guest Experience Analyst

hace 1 semana

Barcelona, Barcelona, España The Bicester Collection A tiempo completo

Guest Experience Analyst

Job Summary

The Bicester Collection is seeking a skilled GUEST EXPERIENCE ANALYST to analyze guest behavior and preferences to inform business decisions. You will play a critical role in developing and executing strategies that drive guest acquisition, deliver relevant content, and enhance engagement.

Main Responsibilities
  • Guest Analysis: Conduct in-depth analysis of guest behavior and preferences to identify trends and opportunities.
  • Strategy Development: Collaborate with cross-functional teams to develop and implement strategies that align with the company's goals.
  • Data Analytics: Utilize data analytics to measure the effectiveness of initiatives and make informed decisions.
Key Requirements
  • Guest Insight Expertise: Proven experience in analyzing guest behavior and preferences.
  • Strategic Thinking: Ability to develop and execute strategies that drive business growth.
  • Collaboration: Strong collaboration skills with ability to work effectively with cross-functional teams.