Director of Guest Experience

Empresas: SLS BarcelonaWhat you'll do We are looking for an experienced Guest Experience Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Guest Experience Manager directs the operations of the Guest Experience and Bell/Door department. The Guest Experience Manager assures the guest experience is true to...

JOB SUMMARYResponsible for supporting the resort operation in the role of Manager on Duty for driving Owner and Guest Relations at the resort, and for analyzing key metrics to help improve overall guest satisfaction.Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data, guest...

Job OverviewThe Guest Experience Manager plays a pivotal role in ensuring the highest standards of service excellence at Marriott Hotels & Resorts. This key position is responsible for driving guest satisfaction, analyzing feedback, and implementing strategies to enhance the overall resort experience.Key ResponsibilitiesManage guest relations functions,...

Job Description:The Guest Relations Officer is responsible for delivering exceptional guest experiences at Volkswagen Group España Distribución. This involves owning each guest interaction, following up on experiences, and ensuring seamless execution of premium service that is both exceptional and memorable.The Guest Relations Officer must possess...

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...

JOB SUMMARYResponsible for supporting the resort operation in the role of Manager on Duty for driving Owner and Guest Relations at the resort, and for analyzing key metrics to help improve overall guest satisfaction. Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data,...

Welcome to the Front Office Team!We are seeking a skilled Guest Relations Host to join our dynamic team and provide unforgettable guest experiences. As the first point of contact for many guests, you will be responsible for creating a warm and professional welcome, ensuring a seamless check-in and check-out experience, and addressing any guest concerns...

Job SummaryWe are seeking a highly skilled VIP Guest Experience Manager to join our team in Munich. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of high-quality guest experiences across our global locations.ResponsibilitiesDevelop and implement guest experience strategies to enhance the overall guest...

About the TeamWe are a dynamic and diverse team at Novotel Barcelona Sant Joan Despí, committed to providing exceptional guest experiences.We are seeking a highly skilled and experienced Guest Experience Manager to join our team, responsible for delivering outstanding customer service and ensuring that every guest has an unforgettable stay.In this role, you...

JOB SUMMARY Responsible for supporting the resort operation in the role of Manager on Duty for driving Owner and Guest Relations at the resort, and for analyzing key metrics to help improve overall guest satisfaction. Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data,...

About the RoleThis is a fantastic opportunity to work with our team at Caterpillar as a Resort Service Champion. In this role, you will support the resort operation by analyzing key metrics, monitoring guest feedback, and identifying trends in customer experiences.You will work closely with resort leaders to implement plans and actions that meet the needs...

Empresas: SLS BarcelonaWhat you'll do We are looking for a Guest Experience Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. - Greet and assist guests in a...

Job RequirementsTo be successful as a Hotel Receptionist Manager, you will need to possess excellent communication, interpersonal, and problem-solving skills. Prior experience in customer-facing roles, preferably in the hospitality industry, is also essential.Your Key Responsibilities:You will oversee the daily operations of the front desk, ensuring seamless...

Job DescriptionWe are seeking a skilled Guest Experience Ambassador to join our team at Sonder Hospitality Barcelona U. The ideal candidate will have a passion for delivering exceptional guest experiences and be able to effectively communicate with guests in a fast-paced environment.Key ResponsibilitiesBe the face of Sonder, working collaboratively with team...

About AdvoticsAt Advotics, we empower hoteliers to excel in delivering outstanding guest experiences and optimizing operational efficiency through our cutting-edge hospitality solutions. Our dedicated team of over 5,000 talented employees worldwide adapts to the ever-changing landscape, facilitating seamless transitions to fully integrated systems for our...

Banquet Director Job ResponsibilitiesThe successful candidate will be responsible for overseeing all aspects of the banquet operation, including:Leading the banquet team and managing daily operations.Coordinating with cross-functional teams to ensure seamless execution of events.Managing budgets and financial performance to drive profitability.Ensuring...

Role OverviewThe role of a Guest Relations Host at Hyatt Hotels Corporation is to provide exceptional service and create unforgettable guest experiences. As a key point of contact, you will be responsible for ensuring that every guest feels valued and well-cared for from arrival to departure.ResponsibilitiesProvide a warm and professional welcome to guests,...

We are currently hiring a Guest Experience Coordinator to join our team at TN Spain in Viladecans. As a Guest Experience Coordinator, you will be responsible for ensuring that our guests have an unforgettable experience during their stay.Key Responsibilities:You will be responsible for ensuring a personalized and warm welcome to our guests, making their stay...

Job DescriptionWe are seeking a highly visible role that provides the opportunity to engage in casual conversations and has a direct impact on creating the guest experience.The Front Desk Agent will be responsible for the guest check-in process and the communication of hotel services and promotions.Required Skills and QualificationsTo succeed in this role,...

Director of Rooms - Barcelona PoblenouThe Social Hub (TSH), Poblenou, with its 293 bedrooms of varying sizes, a 4-level co-working office space and community, a large ground floor restaurant and bar, a rooftop pool bar, and terrace, is on the lookout for a forward-thinking Director of Rooms to lead the way of our Stay Product for a premium relaunch in Q2...