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As the Registered Care Manager at Bluebird Care Mid & West Cornwall, you will be responsible for the day-to-day running of the business, ensuring the delivery of high-quality, safe, and effective home care to customers. You will lead a team of care staff, monitor their performance, and provide the necessary support to carry out their roles safely and effectively.
Key Responsibilities
Demonstrate enthusiasm and role model professional credibility, conduct, and attendance, setting a standard for the team and inspiring positive attitudes and excellent performance.
Oversee and monitor all customer assessments and reviews to protect and promote the rights of each customer, keeping their wishes at the centre of their care and support, and in line with policies.
Ensure there are sufficient, suitably qualified staff to meet service needs who are adequately trained, supervised, and monitored to deliver an effective service.
Support the Area Managers to ensure effective delivery of high-quality standards of care and promote a positive staff team ethic.
Promote and monitor ongoing learning and development, responsible for all care staff performance, and respond to issues to maintain standards and consistency in line with HR policies and good practice.
Ensure accurate records of the service are kept up to date, with systems to ensure information about customers, their families, and staff is secure and confidential in line with data standards.
Requirements
Caring and compassionate towards people in need of care and support.
Excellent understanding and experience of the sector, with a minimum of three years as a Manager within a Health & Social Care setting.
Competent IT skills and excellent knowledge of regulatory responsibilities, quality, and compliance.
L5 Diploma or equivalent in Leadership and Management, with the ability to work under own initiative and within a team.
Strong strategic leadership skills, strong communication and motivation skills, and good negotiating skills.
Clear police check relevant to country of residence and full driving licence with no more than 6 points and access to a vehicle for work.