AWS Cloud Infrastructure Specialist

hace 4 semanas

Zaragoza, Zaragoza, España Mygwork A tiempo completo

This role is part of Amazon's inclusive employer and member of myGwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.

Job Overview:

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Responsibilities:

  • Interact with stakeholders in Spain and across EMEA, requiring both Spanish and English language proficiency.
  • Meet SLAs against assigned trouble tickets via a directed workflow.
  • Be the first line touch point for hardware troubleshooting and technical issues.
  • Perform regular server hardware repairs (drives, motherboards, etc.).
  • Carry out routine network, server hardware, and OS related repairs.
  • Work with cross-functional teams on a regular basis to complete routine work.
  • Engage with Smart Hands in EU Regional POPs.
  • Adhere to security and safety best practices in the data center.
  • Participate in Data Center power & cooling events.
  • Participate in team meetings for metric analysis and daily/weekly goals achievement.
  • Identify and help create documentation for use globally.
  • Identify and help create process improvements relevant to the data center environment.
  • Perform server upgrades, rebuilds, scheduled works as required.
  • Interact with third party vendors & contractors.
  • Contribute to the development of other team members.

A Day in the Life:

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

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