AWS Cloud Infrastructure Specialist

hace 6 días


Zaragoza, Zaragoza, España Mygwork A tiempo completo

About the Role:

AWS Infrastructure Services is seeking a skilled Data Center Operations Technician to join our team. As a key member of our team, you will be responsible for ensuring the smooth operation of our global infrastructure, including data centers and servers.

You will work closely with cross-functional teams to identify and resolve technical issues, perform routine maintenance and repairs, and collaborate with stakeholders to meet service level agreements.

Key Responsibilities:

  • Interact with stakeholders in Spain and across EMEA, requiring both Spanish and English language proficiency
  • Meet SLA's against assigned trouble tickets via a directed workflow
  • Perform hardware troubleshooting and technical issue resolution
  • Carry out routine server hardware repairs and maintenance
  • Work with cross-functional teams to complete routine work and engage with Smart Hands in EU Regional POPs
  • Adhere to security and safety best practices in the data center
  • Participate in data center power and cooling events, team meetings, and metric analysis
  • Identify and create documentation for use globally and help create process improvements relevant to the data center environment
  • Perform server upgrades, rebuilds, and scheduled works as required
  • Interact with third-party vendors and contractors
  • Contribute to the development of other team members

About AWS:

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering a wide range of services and solutions for businesses and organizations.

Why Join AWS?

AWS is an inclusive employer and a member of Mygwork, the largest global platform for the LGBTQ+ business community. We value diverse experiences and encourage candidates from all backgrounds to apply.



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