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Front Desk Coordinator
hace 1 semana
We are seeking a highly skilled Front Desk Coordinator to join our team at Livensa Living. The successful candidate will be the first point of contact for students, providing exceptional customer service and ensuring a smooth check-in and check-out process.
The Front Desk Coordinator will be responsible for managing the day-to-day running of the reception, handling queries and complaints, and maintaining accurate records. They will also assist with general office duties, including correspondence and filing.
To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively under pressure. You will be a team player who is enthusiastic, curious, and dedicated to delivering an exceptional customer experience.
Key Responsibilities:- Manage the front desk and provide exceptional customer service to students.
- Handle queries and complaints in a professional and courteous manner.
- Assist with check-in and check-out processes, ensuring rooms are ready and documents are completed correctly.
- Maintain accurate records and perform administrative tasks as required.
