Travel Industry Professional
hace 3 semanas
At Cross Border Talents, we are seeking a highly skilled Travel Booking Agent to join our team in Malaga, Spain. Salary: The successful candidate can expect a competitive remuneration package based on skills, experience, and performance, estimated at around €35,000 per year.
The ideal candidate will be a native-level Danish speaker with strong English proficiency (minimum B2 level) to collaborate with international teams. They will have excellent customer service skills, problem-solving abilities, and technical savviness.
About the Role:
In this role, you will be the first point of contact for customers, handling inquiries via email, messages, and phone calls related to bookings, refunds, invoicing, and customer onboarding. You will take charge of customer issues, troubleshoot problems, and offer fast, efficient solutions that make their travel experience smoother.
Your Key Responsibilities:
- Provide exceptional customer care and resolve customer issues with empathy and professionalism
- Collaborate with internal teams and global partners to resolve inquiries with the best possible outcome
- Strive to exceed customer expectations and deliver seamless support that keeps them coming back for more
About You:
- Native-level Danish speaker, fluent in both written and spoken communication
- Strong English proficiency (minimum B2 level) to collaborate with international teams
- Tech-savvy: comfortable using computer systems and navigating through tools and guidelines
Why Join Us:
As a Travel Booking Agent at Cross Border Talents, you will enjoy a fun, engaging work environment, plenty of opportunities for professional development, and a great work-life balance. You will be working just steps away from the golden beaches of the Costa del Sol, surrounded by a vibrant city that is a hub of culture, adventure, and a lifestyle full of sunshine and tapas.
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