Financial Services Operations Specialist

hace 3 semanas


Madrid, Madrid, España Chubb A tiempo completo
About the Role

As a Financial Services Operations Specialist, you will play a critical role in ensuring the highest standards of quality, service delivery, and accuracy within our PSU function. You will be responsible for reviewing instructions received from underwriters and underwriting assistants, accurately entering complex premium bookings, and preparing policy documentation.

Key Responsibilities
  • Audit and Quality Control checking of outsourced and retained work elements to ensure the service being provided meets our high standards.
  • Take personal responsibility for the Quality Control of own and outsourced work elements to ensure the highest standards of delivery are achieved.
  • Book premiums onto business systems within agreed Service Level Agreements (SLAs).
  • Prepare required policy documentation within agreed SLAs and quality standards.
  • Produce system over limit reports and daily SOX reporting (including outsourced partners processed business) for Team Leader sign-off.
  • Review and monitor all outsourced work elements, identify type and frequency of problems or inefficiencies, track root cause analysis of rework, and make recommendations for continuous improvement.
  • Oversee and maintain delivery of Contract Certainty requirements for both retained and outsourced bookings.

Salary: $60,000 - $80,000 per annum



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