Luxury Hotel Service Manager

hace 3 semanas


Ibiza, España Fivehotelsandresorts A tiempo completo
About the Role

We are seeking an exceptional Luxury Hotel Service Manager to join our team at Fivehotelsandresorts.

Job Description
  • Deliver exceptional guest experiences, ensuring seamless hospitality services across all departments and venues.
  • Lead by example, maintaining a high level of professionalism and adhering to industry-leading standards.
  • Develop and implement innovative solutions to enhance guest satisfaction and drive profitability.
  • Collaborate with cross-functional teams to ensure cohesive operations and achieve business objectives.
Requirements
  • Proven track record in a luxury hotel environment, with 1-2 years' experience in a guest relations manager role.
  • Excellent communication and interpersonal skills, with fluency in English and Spanish.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong understanding of industry regulations and ability to maintain confidentiality when handling guest information.
  • Exceptional customer service skills, with a calm and courteous attitude that reflects the 'Vibe at Five.'
About Us

Fivehotelsandresorts prides itself on being disruptively different and daringly unique. Our growing portfolio of lavish destinations in the Middle East and Europe offer boundary-breaking experiences at our award-winning hotels, dining concepts, and immersive nightlife venues.

The estimated salary for this role is $65,000 - $85,000 per annum, depending on experience and qualifications.


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