Senior Solutions Consultant
hace 1 semana
As a Senior Solutions Consultant at 360Learning, you will play a critical role in delivering exceptional solutions to our clients. Key responsibilities include onboarding new customers, developing tailored solutions based on client requirements, and collaborating with cross-functional teams to ensure effective project execution.
You will lead the implementation process, working closely with Sales, Product, and Customer Success teams to understand client needs and deliver customized solutions. Your key objectives will include:
- Becoming a Trello expert through our onboarding process
- Understanding our product offering through training
- Mastery of our platform to support clients on basic requests through ticketing
- Implementing integrations (SSO, third-party tools)
- Troubleshooting issues that arise during implementation
- Pitching the value of the 360Learning platform
- Developing repeatable and scalable processes to improve project quality and delivery
A successful candidate will have 5+ years of professional consulting experience, preferably in a customer-facing role. Previous deployment experience of SaaS products, ideally HR related, is highly desirable. Our company offers a competitive salary package, including a base salary of $80,000 - $100,000 per year, depending on experience, plus variable component and equity.
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Senior Business Solutions Consultant
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