Travel Services Integration Specialist

hace 2 días


Palma, Baleares, España Hotelbeds A tiempo completo
About the Role:

As a Technical Account Manager at Hotelbeds, you will be responsible for establishing and maintaining strong relationships with our hospitality services suppliers. This includes managing business-as-usual connectivity projects at a technical level, as well as proactively identifying opportunities for improvement and optimization. You will work closely with our engineering and commercial teams to resolve issues and implement new solutions, ensuring seamless connectivity and high-quality data feeds.

Main Responsibilities:
• Monitor and report key performance metrics for supplier operational status and turnover
• Investigate and propose potential improvements or upgrades in supplier connectivity, gathering requirements and supporting the business case/tests definition
• Manage and optimize each assigned account, tuning technical setups to distribute the right product and achieve highest possible accuracy
• Maintain continuous contact with providers to understand their inputs and propose solutions that benefit both parties

Requirements:
• Advanced understanding of technical logic and supplier integrations
• Ability to use monitoring tools and learn multiple tools to support daily work
• Strong analytical skills with a data-driven mindset
• Strong ability to understand business plans and their technical implications
• Good communication and interpersonal skills, as well as a proactive attitude and social skills

What We Offer:
• A dynamic and innovative work environment
• Opportunities to build strong business relationships and friendships worldwide
• Career development opportunities locally or globally

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