International Operations Director

hace 4 semanas


Barcelona, Barcelona, España Smartrental A tiempo completo

Job Title: International Operations Director

About the Role:
SmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions for all accommodation needs. With over 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences, and luxury residences for the elderly. Our portfolio includes brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca, and Lemonade, covering various vertical markets in the Living and Hospitality sector.

Key Responsibilities:
• Plan, direct, and coordinate hotel operations in assigned geographical areas
• Ensure and improve performance, productivity, efficiency, and profitability through effective methods and strategies
• Lead, direct, and manage daily hotel operations, including yearly budgeting, forecasting, strategic planning, managing performance reviews, and implementing company policies and standards
• Oversee service quality level, operational efficiency, guest satisfaction, SOPs, and service compliance, including financial measurements and auditing
• Identify operational performance, productivity, and efficiency gaps and implement measures to correct deficiencies
• Partner closely with the COO and work according to departmental guidelines and priorities

Requirements:
• Hospitality Management or equivalent work experience
• 5 years' experience with international hotel chains
• 2 years of multi-property management experience
• Knowledge of PMS and POS
• Fluent in Spanish and English; additional languages are a plus
• Driving license B
• Flexibility to travel

What We Offer:
• Possibility of professional development and growth within an expanding company
• Discounts in our hotels and other benefits



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