Client Relationship Manager

hace 4 días


Madrid, Madrid, España Best Hire A tiempo completo

Job Title: Client Relationship Manager

About the Job:

We are seeking an experienced Client Relationship Manager to lead our client service team in Madrid. As a key member of our team, you will be responsible for managing client relationships, ensuring high levels of customer satisfaction and driving business growth.

Key Responsibilities:
  • Manage and maintain strong relationships with French-speaking clients, addressing their needs and concerns effectively.
  • Lead the development and implementation of client-focused strategies in collaboration with internal teams.
  • Oversee service delivery to ensure adherence to quality standards and deadlines.
  • Prepare and deliver performance reports and insights to clients.
  • Support and mentor the customer service team to achieve their targets.
Requirements:
  • Fluency in French (spoken and written) and a good level of English.
  • Proven experience in client service management or a similar role.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to handle multiple accounts and priorities in a fast-paced environment.
  • Problem-solving mindset with a focus on delivering results.
What We Offer:
  • A competitive salary of approximately €45,000 per year.
  • A permanent contract with a comprehensive benefits package.
  • Work-life balance with Monday to Friday shifts.
  • Comprehensive training and onboarding program.
  • Opportunities for career growth in a supportive, multicultural environment.


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