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Global Marketing Tech Operations Manager
hace 2 meses
At Qliktech, we're looking for a skilled Global Marketing Tech Operations Manager to join our team. As a key contributor to our lead management process, you'll be responsible for the governance and management of multiple business processes and technologies in our stack.
Key Responsibilities:- Own vendor relationship for regular business reviews and product roadmap updates.
- Maintain existing and project manage future integrations of On24 and other event platforms with other technologies to enhance efficiency and provide comprehensive insights.
- Own relationship with stakeholders to identify areas of optimizations to expand usage and drive adoption of webinar/event tools.
- Set up and manage users, user permissions, and roles across your technologies.
- Own and maintain best practice process documentation and other resources for enablement and adoption.
- Collaborate with stakeholders to define webinar/event goals and objectives.
- Develop and communicate usage and performance metrics to stakeholders.
- Provide insights and recommendations for improving future webinars/events based on data analysis.
- Support the builds of webinars/events on On24 and other relevant event platforms.
- Conduct pre-webinar checks and rehearsals to ensure smooth execution.
- Troubleshoot issues during the planning or live phases of webinars/events.
- Excellent project management and organizational skills.
- Ability to demonstrate analytical and problem-solving skills.
- Proven ability to prioritize, work independently within a fast-paced environment.
- Self-driven with ability to work independently, but works well as part of a larger group.
- Excellent verbal, written and communication skills.
- Strong attention to detail.
- Experience training users on usage of technologies and generating documentation for process flows.
- Ability to work cross-functionally between teams (IT, marketing, sales, marketing operations).
- Proven experience managing webinars and other event platforms.
- Strong knowledge of webinar/event platforms (On24 and similar).
- Strong knowledge of CRM (Salesforce.Com preferred).
- Strong knowledge of marketing automation (Marketo preferred).
- Good working knowledge of lead management, inbound and outbound processes.
