Dutch Language Customer Service Expert for Cross Border Talents
hace 6 días
Job Overview: We are seeking a dedicated Dutch-speaking Customer Support Representative to join our team in Barcelona at Cross Border Talents. If you have a passion for helping customers and thrive in a fast-paced environment, this role might be perfect for you.
">About the Job: As a Customer Support Representative, you will manage incoming customer inquiries through various channels, addressing user needs efficiently. You will document call details, stay informed about our services and products, and escalate potential service issues when necessary. You will also provide coverage for other agents during their absence and collaborate with the team on specific projects.
">Key Responsibilities:
- Manage Incoming Inquiries: Handle customer inquiries via phone, email, chat, and automated alerts, addressing user needs promptly and efficiently.
- Document Call Details: Document call details in our call management system, ensuring timely responses and resolutions within agreed SLAs.
- Stay Informed: Stay updated on our services and products, especially those tailored to individual customer applications.
- Escalate Potential Issues: Escalate any potential service issues to senior team members as needed.
- Coverage and Collaboration: Provide coverage for other agents during their absence and collaborate with the team on specific projects.
- Administrative Responsibilities: Handle administrative tasks, including managing holiday, sickness, and overtime records.
- Meetings and Additional Tasks: Participate in regular team meetings and complete additional tasks assigned by management to ensure service performance and customer satisfaction.
Requirements:
- Dutch Language Skills: C2/ fluent in Dutch (both verbal and written) with a minimum B2 level of English.
- Customer Service Experience: At least 1 year of customer service experience, preferably in technical support.
- IT Knowledge: Advanced IT knowledge in areas such as signal path connectivity, wireless networking, and audiovisual products.
- Customer Service Aptitude: Strong customer service aptitude with excellent listening skills to understand customer needs.
- Ownership and Progression: Ability to take ownership of calls, progressing them to resolution or escalating as necessary.
What We Offer:
- Competitive Remuneration: A competitive remuneration package based on experience, skills, and performance.
- Full-time Schedule: Full-time work schedule: Monday to Friday, 09:00 AM - 06:00 PM.
- Dynamic Team Environment: A dynamic and creative team environment with a positive and friendly atmosphere.
- Paid Annual Leave: 23 days of paid annual leave.
- Guidance and Tools: Guidance and tools to help you reach your full potential.
Estimated Salary: €35,000 - €45,000 per annum, depending on experience and qualifications. This estimate is based on the job title, location, and industry standards.
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoCompetitive Salary: €35,000 - €45,000 per annum in BarcelonaJob OverviewAt Cross Border Talents, we are seeking a skilled and dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona. As a key member of our customer service team, you will play a vital role in providing exceptional support to our clients and customers.Key...
-
Dutch Speaking Customer Service Expert
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoWe are looking for a skilled Customer Service Representative with native Dutch language skills to join our team at Cross Border Talents in Barcelona. As a key member of our customer support team, you will play a vital role in ensuring excellent customer service experience through professional communication and problem-solving.About the RoleEstimated Salary:...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completo**Job Title:** Customer Service Representative Dutch Language Specialist Location: Barcelona As a customer service representative, you will be the face of our company and interact with clients in their native language. This role requires excellent communication skills, patience, and empathy. We are looking for a highly motivated individual to join our...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob SummaryWe are seeking a Dutch Language Sales Specialist to join our team in Barcelona, Spain. This is an exciting opportunity for a sales-driven individual with a talent for building strong client relationships.About the RoleThe ideal candidate will have a C2-level proficiency in Dutch (oral and written) and English. They will also possess 1+ year of...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoCompany OverviewCross Border Talents is a dynamic organization that specializes in connecting top talent with innovative companies across borders. Our mission is to empower individuals and businesses to achieve their full potential through strategic partnerships and expert guidance.Salary: $25,500 - $32,000 per year (competitive salary package)About the...
-
Barcelona Customer Service Expert
hace 6 días
Barcelona, Barcelona, España Cross Border Talents A tiempo completoCross Border Talents is seeking a skilled Customer Service Expert to join our dynamic team in Barcelona, Spain. As a key member of our team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat support.The ideal candidate will possess fluency in Dutch with strong English skills (B2 or higher), along with 1+...
-
Danish Language Sales Specialist for Cross Border Talents
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob SummaryWe are seeking a highly motivated and proactive Danish Language Sales Specialist to join our team at Cross Border Talents in Barcelona.This role is ideal for someone with excellent communication and interpersonal skills, who can build strong relationships with clients and drive sales growth. The successful candidate will have a proven track record...
-
Dutch Language Sales Expert in Spain
hace 3 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completo**Job Title:** Dutch Language Sales Expert in SpainAt Cross Border Talents, we're seeking a highly skilled and experienced Dutch-speaking sales professional to join our team in Barcelona. This is an exciting opportunity to leverage your language skills, drive business growth, and build strong relationships with clients.**Compensation Package:** Competitive...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoAbout the Role">As a Digital Marketing Specialist at Cross Border Talents, you will play a key role in driving the success of our clients by leveraging your expertise in digital marketing. We are seeking an experienced professional to join our team in Barcelona and contribute to the development of innovative digital advertising strategies.Key...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoAs a Customer Service Representative with Cross Border Talents, you will be part of a dynamic team providing top-notch support to our clients in the Netherlands.We are seeking a highly motivated and detail-oriented individual with excellent communication skills to join our team in Barcelona, Spain. This is a fantastic opportunity to enhance your customer...
-
Digital Marketing Specialist for Cross Border Talents
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob OverviewWe are seeking a highly skilled Digital Marketing Consultant to join our team at Cross Border Talents in Barcelona.About the JobThis is an exciting opportunity for a motivated and experienced digital marketing professional to work with us on a full-time basis.Responsibilities:Develop and implement creative digital marketing strategies that drive...
-
Cross Border Talents PPC Consultant
hace 1 día
Barcelona, Barcelona, España Cross Border Talents A tiempo completoOverview:Cross Border Talents is seeking a skilled Google Ads Sales Expert to join our team. As a Digital Marketing Consultant, you will work with Danish companies and Digital Marketing & Online Advertising Agency Partners to identify and apply the most effective advertising solutions.Key Responsibilities:Develop and implement creative strategies to enhance...
-
Global Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Global Customer Service Representative - Digital Marketing ExpertAbout the Role:We are seeking a passionate and skilled Cross Border Talents team member to join our global customer service team in various locations across Europe. As a Digital Marketing Expert, you will play a crucial role in delivering exceptional customer experiences, driving...
-
Dutch Language Customer Service Professional in Fashion
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoWork as a Dutch-Speaking Customer Service RepresentativeIn the heart of Barcelona, we're seeking a part-time Dutch-speaking Customer Service Representative to join our dynamic team at Cross Border Talents. This exciting opportunity allows you to represent a renowned global fashion brand and make a lasting impact on customer satisfaction.About the Role:As a...
-
Digital Marketing Consultant for Cross Border Talents
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoWe are seeking a skilled Digital Marketing Consultant to join our team at Cross Border Talents in Barcelona. This exciting role offers the opportunity to work with international clients and develop creative digital marketing strategies.As a Digital Marketing Consultant, you will be responsible for:Key ResponsibilitiesStrategic Development: Design and...
-
Sales Campaign Specialist
hace 1 mes
Barcelona, Barcelona, España Cross Border Talents A tiempo completoUnlock Your Sales Potential in BarcelonaJoin our team at Cross Border Talents as a Dutch-Speaking Junior Sales Campaign Specialist and take your career to the next level in one of Europe's most vibrant cities, Barcelona. With a hybrid work model that combines the inspiration of a picturesque office with the flexibility of remote work, you'll have the perfect...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoUnlock a part-time opportunity in Barcelona's fashion scene with Cross Border Talents as a Dutch-speaking Customer Service Representative. This role offers you a chance to represent a renowned global fashion brand and help customers with their inquiries and needs.Key Responsibilities:Handle customer inquiries and provide solutions across various...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoAt Cross Border Talents, we are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. This is an exciting opportunity for a native Dutch speaker to utilize their language skills and provide exceptional customer service in a dynamic environment.Key Responsibilities:We are looking for a customer-focused individual to...
-
Sales Expert for International Growth
hace 6 días
Barcelona, Barcelona, España Cross Border Talents A tiempo completoWe are currently hiring in Spain to fill new positions. Located in vibrant Barcelona, this is an excellent opportunity to develop your skills and experience international business environments.About Cross Border TalentsAt Cross Border Talents, we help you expand your horizons by working with global brands in dynamic industries. Our commitment to our...
-
Dutch Speaking Sales Expert
hace 1 día
Barcelona, Barcelona, España Cross Border Talents A tiempo completoWe are seeking a talented Dutch Speaking Sales Expert to join our dynamic sales team in Barcelona.Job Summary:This exciting opportunity is perfect for those who enjoy connecting with people and have a knack for sales. As a Dutch Speaking Sales Expert, you will be responsible for building strong relationships with customers, promoting our products and...