Senior Customer Success Manager, Spain
hace 6 días
Cambridge Mobile Telematics (CMT) is a leading provider of telematics services, dedicated to making the world's roads and drivers safer. Our mission is to harness the power of data and technology to create a safer and more sustainable transportation ecosystem.
Job SummaryWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team in Spain. As a key member of our Customer Success group, you will be responsible for driving growth and satisfaction among our named accounts, working closely with Sales Executives to deliver exceptional customer experiences.
Key Responsibilities- Develop and implement strategic plans to drive customer success and growth
- Collaborate with Sales Executives to identify and pursue new business opportunities
- Serve as the primary point of contact for internal and external account communications
- Lead formal groups within Customer Success as a first-level manager
- Support Customer Success leadership with process and operational improvements
- Partner with Customer Solutions and Sales to deliver and manage partner programs
- Act as the liaison between clients and internal teams, including Engineering and Product
- Define business requirements and communicate with other groups within CMT
- Risk mitigation for internal and external stakeholders
- Responsible for the sustainment and growth of partner programs
- Responsible for partnering with Sales to increase partner engagement
- Bachelor's degree or equivalent years of experience and/or certification
- 8+ years of applicable experience
- 3-5 years of experience in a management role preferred
- Proven track record of driving several sophisticated programs
- Demonstrated success working across teams with the ability to synthesize competing priorities
- Tight-knit collaboration, planning, influencing, prioritization, and time management skills
- Fair and competitive salary based on skills and experience
- Flexible scheduling and work-from-home policy depending on role and responsibilities
CMT is an equal opportunity employer and strives to create an inclusive and diverse environment that enriches our employees' lives in and outside of work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability state.
-
Senior Customer Success Manager
hace 5 días
Madrid, Madrid, España Importante Empresa A tiempo completoAbout Importante EmpresaImportante Empresa is a leading market research platform that helps companies understand consumer behavior and make data-driven decisions. With a global presence and a team of over 200 employees, we are committed to delivering exceptional experiences to our clients.Job SummaryWe are seeking a highly skilled Senior Customer Success...
-
Senior Customer Success Manager
hace 5 días
Madrid, Madrid, España Importante Empresa A tiempo completoAbout Importante EmpresaImportante Empresa is a leading market research platform that helps companies understand consumer behavior and make data-driven decisions. With a global presence and a team of over 200 employees, we are committed to delivering exceptional experiences to our clients.Job SummaryWe are seeking a highly skilled Senior Customer Success...
-
Senior Customer Success Manager
hace 2 días
Madrid Centro, Madrid, España Importante empresa A tiempo completoWelcome to Appinio, a leading market research platform dedicated to empowering businesses with fact-based insights. As a key player in the industry, we're committed to delivering exceptional experiences to our clients.Our Customer Success team plays a vital role in this mission, ensuring clients get the most out of our platform. We're seeking a talented...
-
Senior Customer Success Manager
hace 2 días
Madrid Centro, Madrid, España Importante empresa A tiempo completoWelcome to Appinio, a leading market research platform dedicated to empowering businesses with fact-based insights. As a key player in the industry, we're committed to delivering exceptional experiences to our clients.Our Customer Success team plays a vital role in this mission, ensuring clients get the most out of our platform. We're seeking a talented...
-
Customer Success Manager
hace 6 días
Madrid, Madrid, España Sap A tiempo completo**About Us**SAP is a global leader in enterprise software and software-related services. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...
-
Customer Success Manager
hace 6 días
Madrid, Madrid, España Sap A tiempo completo**About Us**SAP is a global leader in enterprise software and software-related services. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...
-
Customer Success Manager
hace 2 días
Madrid Centro, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...
-
Customer Success Manager
hace 1 día
Madrid Centro, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...
-
Customer Success Manager
hace 6 días
Madrid, Madrid, España Onetrust A tiempo completoJoin Onetrust as a Customer Success ManagerWe're looking for a skilled professional to help our clients achieve their business goals. As a Customer Success Manager, you'll be responsible for building strong relationships with our clients and providing them with the support they need to succeed.Key Responsibilities:Develop and implement customized solutions...
-
Customer Success Manager
hace 6 días
Madrid, Madrid, España Onetrust A tiempo completoJoin Onetrust as a Customer Success ManagerWe're looking for a skilled professional to help our clients achieve their business goals. As a Customer Success Manager, you'll be responsible for building strong relationships with our clients and providing them with the support they need to succeed.Key Responsibilities:Develop and implement customized solutions...
-
Senior Customer Success Manager, Iberia
hace 7 días
Madrid, Madrid, España Feedzai A tiempo completoAbout FeedzaiFeedzai is a leading provider of risk management solutions for the financial industry. Our platform uses machine learning and artificial intelligence to detect and prevent financial crimes, ensuring the security of global commerce.Job SummaryWe are seeking a highly skilled Senior Customer Success Manager to join our team in Iberia. The...
-
Senior Customer Success Manager, Iberia
hace 6 días
Madrid, Madrid, España Feedzai A tiempo completoAbout FeedzaiFeedzai is a leading provider of risk management solutions for the financial industry. Our platform uses machine learning and artificial intelligence to detect and prevent financial crimes, ensuring the security of global commerce.Job SummaryWe are seeking a highly skilled Senior Customer Success Manager to join our team in Iberia. The...
-
Customer Success Manager
hace 5 días
Madrid, Madrid, España Dlocal Corp A tiempo completoAbout dLocal CorpdLocal Corp is a leading global payments processor that enables top companies to collect payments in 40 emerging markets. Our clients rely on us to increase conversion rates and simplify payment expansion.We are a dynamic, remote-first company with a global team of 900+ teammates from 25+ nationalities. Our culture values flexibility,...
-
Customer Success Manager
hace 5 días
Madrid, Madrid, España Dlocal Corp A tiempo completoAbout dLocal CorpdLocal Corp is a leading global payments processor that enables top companies to collect payments in 40 emerging markets. Our clients rely on us to increase conversion rates and simplify payment expansion.We are a dynamic, remote-first company with a global team of 900+ teammates from 25+ nationalities. Our culture values flexibility,...
-
Customer Success Manager Spain
hace 3 días
Madrid, Madrid, España Zf Friedrichshafen Ag A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ZF Friedrichshafen AG. As a Customer Success Manager, you will be responsible for ensuring that our customers derive maximum value from our products and services.Key ResponsibilitiesAct as a liaison between the customer and the company, focusing on building strong,...
-
Customer Success Manager Spain
hace 3 días
Madrid, Madrid, España Zf Friedrichshafen Ag A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ZF Friedrichshafen AG. As a Customer Success Manager, you will be responsible for ensuring that our customers derive maximum value from our products and services.Key ResponsibilitiesAct as a liaison between the customer and the company, focusing on building strong,...
-
Customer Success Manager
hace 8 horas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their desired outcomes from our solutions.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retention.Build and...
-
Customer Success Manager
hace 22 horas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their desired outcomes from our solutions.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retention.Build and...
-
Customer Success Manager
hace 21 horas
Madrid, Madrid, España Recruit4Work A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Recruit4Work. As a key member of our customer success team, you will be responsible for ensuring the success of our largest enterprise clients.Key ResponsibilitiesLead the implementation of new enterprise clients, overseeing solution design through to...
-
Customer Success Manager
hace 17 horas
Madrid, Madrid, España Recruit4Work A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Recruit4Work. As a key member of our customer success team, you will be responsible for ensuring the success of our largest enterprise clients.Key ResponsibilitiesLead the implementation of new enterprise clients, overseeing solution design through to...