Electrophysiology Field Clinical Specialist
hace 2 días
About the Role
The Electrophysiology Field Clinical Specialist will provide expert clinical product and technical assistance and training to physicians, Lab Staff, and sales representatives on the effective and safe use of the Farapulse system during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
Responsibilities
- Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development.
- Educates customers and internal Boston Scientific employees on the merits and proper clinical usage of the Farapulse device by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments.
- Attends cases in labs of hospital accounts for case support and development efforts of the Farapulse system and its components.
- Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on Farapulse, development process, products and features, and procedures involving those products and features.
- Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
- Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
- Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
Requirements
- We are open to welcome newly graduated Biomedical students or professionals with experience in a similar role, preferably within the Electrophysiology area.
- Ability to understand and communicate complex technical and clinical details.
- Fluent in local language (C1 minimum).
- Fluent in English (B2 or higher). Also, additional languages skills are appreciated.
- Able to rapidly adapt to a very dynamic marketplace.
- Strong team player, collaborative, ability to build relationships and work cross-functionally.
- Self-motivated and able to influence others.
- Flexible, adaptable but focused and persistent.
- Willing and able to travel extensively as required by workload.
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