Dutch Collections Specialist
hace 4 semanas
We are seeking a highly skilled Collections Specialist to join our team at Talent Search People. As a Collections Specialist, you will be responsible for providing a wide range of Collection and Sales Support services to assigned countries.
Key responsibilities include:
- Collecting outstanding accounts receivable from the existing client base and all other aspects of collections.
- Minimizing bad debt risk and maximizing accounts receivable collections.
- Reviewing open accounts for collection efforts.
- Conducting collection emails and calls to collect Accounts Receivables.
- Negotiating customer disputes to resolution and documenting root cause.
- Identifying issues attributing to account delinquency and discussing them with the Credit Manager.
- Providing timely follow-up on payment arrangements.
- Participating in process improvement projects and supporting other management directives as prescribed.
Requirements:
- A high level of Dutch, English, and Spanish, both written and spoken.
- Demonstrated effective customer service skills, preferably 12 years' experience in collections, including interaction with a large customer base.
- Good knowledge of Excel and experience using it.
- Good knowledge of bank products/payment methods and experience as Accounts Receivable or Administrative Accountant.
- Strong communication, negotiation, problem-solving, and analytical skills.
We offer a competitive salary, hybrid work mode, free Friday afternoon, and social benefits.
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