Business Process Excellence Specialist

hace 2 semanas


Madrid, Madrid, España Ing A tiempo completo
About ING

ING is a fully online bank where technology, innovation, simplicity, and transparency are the main ingredients. We are a team of more than 1600 people sharing one idea: doing our bit in helping our clients create a better future for themselves.

About the Role

We are looking for a talented Business Control Partner to join our Business Control Office Team of Operational Design, Control, Resilience, and Facilities Center of Expertise (CoE). The role involves supporting Wholesale & Retail ING Bank Spain and Portugal units from the first line of defense on control this environment effectively and efficiently.

Key Responsibilities
  1. Advocate, advise, support, coordinate, follow up the design, implementation, and assurance of controls to meet regulation and policy requirements risk-based, by business owners;
  2. Coordinate the definition and execution of Test Monitoring Plans for the key controls that are part of the regular processes; based on the Compliance Chart (managed and updated by Compliance Risk Management in 2 LoD);
  3. Identify opportunities and follow up on actions to digitalize and/or optimize processes and tasks;
  4. Prepare reports as deemed necessary;
  5. Coordinate and agree with 1LoD business management and 2LoD as deemed necessary to meet the abovementioned activities.
What We Offer
  • A salary range of €70,000-€90,000 per year, depending on experience;
  • An international work environment with flexible working hours;
  • A restaurant card to enjoy lunch at ING's office;
  • Health insurance for you and your family;
  • Flexible remuneration model with access to other services such as nursery, transport card, training aids...
Requirements
  • Degree in law and/or business administration or similar;
  • Minimum 2 years of risks or audit background;
  • Analytical and data-driven mindset and practices knowledge;
  • Knowledge of European and Spanish Law on marketing, banking product, services, and processes;
  • High level of English;


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