Cargo Operations Manager

hace 4 semanas


Campo de Caso, Asturias, España A.P. Moller - Maersk A tiempo completo

Cargo Operations Manager

At A.P. Moller - Maersk, we are committed to delivering exceptional customer satisfaction and operational excellence. As a Cargo Operations Manager, you will play a key role in ensuring seamless cargo operations and fostering collaboration with terminal facilities. Your focus will be on enhancing the customer experience by eliminating unhappy flows, optimizing cargo operations, and ensuring the seamless execution of day-to-day tasks.

Key Responsibilities:

  • Pro-actively communicate with shipping partners, carriers, and other stakeholders to coordinate and optimize cargo movements.
  • Maintain SVD standards (customer promise delivery) for all PH, KC's including Maersk Acceleration & Prism customers.
  • Drive Ownership on Priority Handling operational process & drive uniformity of cargo flow across region/cross regional.
  • Drive NPS actions alongside Care Area focal & relevant parties involved to bridge gaps in process.
  • Supporting ISR improvement analysis together with Care Focal/Care Managers.

Requirements:
  • Strong focus on key hubs and gateways.
  • Stay informed about relevant regulations and industry standards, law of the land.
  • Drive cost ownership on Behavioral cost & Cost rejections.

About Us:
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains.
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