Spanish Speaking Sales Agent for Indonesia

hace 1 mes


Madrid, Madrid, España Evaneos Sa A tiempo completo

About the Role

Evaneos Sa is seeking a highly motivated Spanish-speaking sales agent to join our partner agency in Indonesia. As a sales agent, you will be responsible for managing travelers' requests via the Evaneos platform and serving as the main contact for travelers from Spain.

Key Responsibilities

  • Advising customers to offer them a tailor-made trip that meets their expectations
  • Getting in touch with travelers through the Evaneos platform
  • Understanding travelers' expectations and specific needs
  • Providing travelers with guidance regarding destinations, cultures, traditions, and activities
  • Managing all the practical aspects of the trip
  • Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget
  • Handling booking management for hotels and activities
  • Billing the travelers
  • Ensuring customer satisfaction throughout the trip
  • Being the local point of contact for travelers throughout their trip
  • Performing quality monitoring during the trip
  • Handling travel issues, conflicts, complaints, cancellations, and refunds

Requirements
  • You are native in Spanish and proficient in English
  • You have 2+ years of experience in tourism and previous sales experiences
  • You know well Indonesia, its culture, traditions, and points of interest: it's a huge plus
  • You already live in Indonesia (not mandatory) or you are based in Spain
  • You have excellent interpersonal skills and you are customer-oriented
  • You are not afraid of the unexpected and are adaptable
  • You are good at problem-solving and dealing with people
  • Organization and time management have no secrets for you
  • Positive thinking

About Evaneos Sa
Evaneos Sa is a company that participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism and building a unique, more ethical, responsible trip that aligns with Evaneos values and expectations for outstanding quality.

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