Spanish Speaking Sales Agent for Indonesia
hace 1 mes
About the Role
Evaneos Sa is seeking a highly motivated Spanish-speaking sales agent to join our partner agency in Indonesia. As a sales agent, you will be responsible for managing travelers' requests via the Evaneos platform and serving as the main contact for travelers from Spain.
Key Responsibilities
- Advising customers to offer them a tailor-made trip that meets their expectations
- Getting in touch with travelers through the Evaneos platform
- Understanding travelers' expectations and specific needs
- Providing travelers with guidance regarding destinations, cultures, traditions, and activities
- Managing all the practical aspects of the trip
- Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget
- Handling booking management for hotels and activities
- Billing the travelers
- Ensuring customer satisfaction throughout the trip
- Being the local point of contact for travelers throughout their trip
- Performing quality monitoring during the trip
- Handling travel issues, conflicts, complaints, cancellations, and refunds
Requirements
- You are native in Spanish and proficient in English
- You have 2+ years of experience in tourism and previous sales experiences
- You know well Indonesia, its culture, traditions, and points of interest: it's a huge plus
- You already live in Indonesia (not mandatory) or you are based in Spain
- You have excellent interpersonal skills and you are customer-oriented
- You are not afraid of the unexpected and are adaptable
- You are good at problem-solving and dealing with people
- Organization and time management have no secrets for you
- Positive thinking
About Evaneos Sa
Evaneos Sa is a company that participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism and building a unique, more ethical, responsible trip that aligns with Evaneos values and expectations for outstanding quality.
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