French Inside Sales Representative

hace 2 meses

Barcelona, Barcelona, España Teleperformance A tiempo completo

About Teleperformance

Teleperformance is a leading provider of contact center services, with a global presence and a commitment to excellence in customer experience.

Job Summary

We are seeking a highly skilled French Inside Sales Representative to join our team in Barcelona. As a member of our sales team, you will be responsible for acquiring new advertisers for Local Services Ads and providing digital consulting services to businesses.

Key Responsibilities

  • Achieve a minimum number of interactions per day to qualify and manage inbound leads and the overall sales pipeline.
  • Identify the needs of businesses and personalize the product towards their related business.
  • Properly prepare and set expectations with businesses about the onboarding and go-live process.
  • Develop a deep understanding of the onboarding requirements/processes for our product across different regions.
  • Work closely with businesses to collect and submit information required to complete our onboarding process.
  • Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process.
  • Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support.

Requirements

  • French: C2 level.
  • Ability to speak and write English fluently.
  • At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role.
  • Experience working in a call center environment.
  • Extremely high attention to detail and strong organizational skills.
  • Structured communicator, both written and spoken.
  • Ability to produce high-quality work in a fast-paced environment under strict deadlines.
  • Proficient in Google Docs and Sheets and/or Microsoft Word and Excel.
  • Ability to work independently and complete day-to-day tasks with minimal supervision.

Nice to Have

  • Bachelor's degree in Business.
  • Experience working in a team environment.
  • Familiarity with home services, such as plumbing, locksmiths, electrical etc.

Benefits

  • Full-time position (39h per week, Monday to Friday).
  • Permanent Contract.
  • Salary 22,785€ gross/year + up to €2,734€ gross/year in bonus.
  • Hybrid working model in Barcelona.
  • Relocation support.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
  • 3 weeks of intense introduction training on Local Services Ads and specific sales training.
  • A permanent presence of coaches who will facilitate your personal and professional development.
  • Established career path to grow within the project.
  • Continuous training and certifications.
  • Bi-weekly, monthly or quarterly contests.
  • Employment with the world's largest provider of contact center services.
  • Excellent work environment, great colleagues, social arrangements and personal development.
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.

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