Fashion Industry Sales Consultant
hace 5 días
**Career Growth Opportunities in Fashion Retail**
We're a global technology and services leader that powers the brands of the future. Our team is dedicated to delivering innovative solutions that drive business growth for well-known companies across various industries, including fashion.
If you're passionate about sales and customer service, we invite you to join our dynamic team as a Fashion Industry Sales Consultant based on-site in Barcelona.
**What You'll Do:**
- Provide exceptional customer service by taking incoming calls from boutiques and shops, addressing their needs, and resolving issues efficiently.
- Log call details into call management systems, ensuring timely response and resolution within agreed-upon Service Level Agreements (SLAs).
- Maintain in-depth knowledge of products and services, ensuring seamless support to customers.
**Requirements:
To succeed in this role, you'll need:
- A proficient or bilingual level of German and advanced English language skills.
- A minimum of 1 year of relevant experience in fashion retail or sales.
- Strong knowledge of sales techniques, including up-selling and cross-selling.
- Excellent customer-facing and customer-care skills.
- The ability to work effectively with IT platforms, equipment, and applications.
**Benefits:**
We offer a competitive compensation package that includes:
- An annual salary of €18,400 gross, plus up to €1,200 gross in bonuses.
- A full-time 39 hours/week temporary contract with flexible working hours between 08:00 and 19:00.
- The opportunity to work from home anywhere within Spain or from our central location in Barcelona.
Join our talented team and contribute to the success of our clients in the fashion industry. Apply now and take the first step towards an exciting career in sales and customer service
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