Norwegian Content Moderator, Social Media Specialist for a Vibrant City Experience
hace 1 día
Company Overview
Social Academy is a cutting-edge content moderation platform that empowers users to create a safe and engaging experience on social media. Our team is passionate about delivering exceptional results while fostering a culture of innovation and collaboration.
Salary: €45,000 - €55,000 per year (dependent on experience)
Job Description:
As a Content Moderator with Social Academy, you will play a vital role in reviewing and filtering content on our popular social media platform. Your attention to detail and maturity will ensure a safe experience for users. Your daily tasks will include:
- Reviewing user flagging reports regarding website content
- Understanding and remaining up-to-date with client policies and guidelines
- Analysing and identifying content that is not in compliance with requirements and flagging for action in a timely manner
- Reviewing reported content within agreed turnaround times and standards of quality
- Recognising trends and patterns, and escalating issues outside of established policies
- Using market-specific knowledge and insights to spot and scope solutions to improve the support of the user community
- Reviewing sensitive content, sometimes involving graphic or otherwise disturbing subjects
Required Skills and Qualifications:
You speak Norwegian at a native level and are fluent in English (B2). Experience within content moderation, customer service, or other contact center environments is a plus, but not a must. You have a good understanding and level of computer handling skills.
Benefits:
We offer a hybrid work model (work from office and home), development opportunities within the company, an office located with sea views, Spanish lessons, bi-weekly contests with prizes, free group activities, wellness and resilience program, health insurance discount, and free fitness membership.
Others:
Shifts available: Morning (08:00-16:00) and afternoon (16:00-00:00). This is a unique opportunity to live and work in Barcelona, a vibrant city with a rich cultural heritage. If you're ready to leave the Norwegian weather behind in return for beautiful beaches and a lower tax rate, this might be the job for you.
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