Content Moderator Specialist

hace 1 mes

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
About the Job

We are seeking a highly skilled Content Moderator Specialist - Social Media to join our team at Teleperformance Spain. This is an excellent opportunity for individuals who are passionate about social media and want to make a difference in creating a safe online environment.

Job Overview:

  • We offer a 38.5-hour/week contract with fixed working hours and two days off per week, allowing you to maintain a healthy work-life balance.
  • You will have the chance to work in a multicultural and international environment, surrounded by like-minded professionals who share your passion for social media.
  • Our modern office space is well-connected by public transport and located near the Glories shopping mall (Westfield).
Key Responsibilities

As a Content Moderator Specialist - Social Media, your primary responsibilities will include:

  • Reviewing and filtering content on a popular social media platform to ensure a safe experience for users.
  • Maintaining high standards of quality and accuracy in your work, adhering to our company's policies and guidelines.
  • Collaborating with our team to achieve project KPIs and contribute to the overall success of the organization.
Requirements

To be successful in this role, you will need to possess:

  • Norwegian: C2 level and advanced English language proficiency.
  • User-friendly PC skills, including Office 365, CRM Database, and other internal platforms.
  • Goal-oriented and self-assertive mindset, with a strong focus on achieving results.
  • Awareness of current cultural, political, and social events, with the ability to apply this knowledge in your work.
  • Affinity with social media platforms and their various features.
  • Experience within content moderation, customer service, or other contact center environments will be valued.
Benefits

At Teleperformance Spain, we offer a comprehensive package of benefits to support your personal and professional growth:

  • A competitive estimated salary of €22,500 per year, based on the location and industry standards.
  • The opportunity to participate in our Feel Good program, which includes Spanish lessons, quizzes with prizes, and group activities such as running, beach volleyball, roller skating, and more.
  • Health insurance discount and wellness and resilience programs for mental and physical health, including workshops on stress management, conflict resolution, and effective communication.
  • An incentive plan tied to project KPIs achievement, recognizing your hard work and dedication.
What We Offer

Join our dynamic team at Teleperformance Spain and enjoy a stimulating work environment that fosters growth, creativity, and teamwork. If you are passionate about social media and committed to making a positive impact, we encourage you to apply for this exciting opportunity.

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