Process Control Specialist

hace 7 días

Barcelona, Barcelona, España Amazon A tiempo completo
About the Role

As a Logistics Analyst (internally called Process Control Specialist) at Amazon, you will play a critical role in the day-to-day management of flow standards in a partner Fulfilment Centre (FC). You will work closely with Operations leaders to plan, execute, and optimize shift operations while escalating risks or standard work deviations to senior managers.

Key Responsibilities
  • Act as a key advisor on all matters relating to customer fulfilment, providing expert guidance on flow management tools and processes.
  • Conduct deep dive analysis into improvement opportunities, promoting and leading comprehensive action plans across multiple stakeholders.
  • Partner with varied stakeholder groups across multiple business areas and levels of seniority, communicating complex topics in an accessible way.
  • Track, communicate, and influence key performance indices such as customer risk, compliance with flow planning, and performance to site level KPIs.
  • Participate in coaching initiatives to share your knowledge of the area with operators, or train new team members as part of their onboarding.
Requirements
  • Proficient in English (European Framework level B2)
  • Strong track record of communication skills across multiple stakeholder groups

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