Admissions Advisor IEU
hace 3 semanas
Overview
Become part of a dynamic team at IE Business School, taking innovative programs to a global market. This position manages the admissions process for candidates from around the world and supports standout candidates through the application process. This role provides an excellent opportunity to discover the world of admissions and form part of the IE Admissions team.
Responsibilities
- Provide exceptional customer service to prospective students and their families, both in person and on the telephone.
- Manage CRM data entry, track application documents, and enrolment documents.
- Primary responsibility for telephone and walk-in enquiries.
- Proactively improve processes to ensure IE students receive the best admissions experience.
- Support and participate in on-campus and off-campus events.
- Active support to all applicants in the admission and enrolment process.
- Support teammates to build a team-oriented environment and contribute ideas to a continuous improvement atmosphere.
- Work diligently to build relationships and communicate efficiently with relevant departments and international offices across IE.
- Availability to work one Saturday morning per 8/9 weeks.
Qualifications
- Bachelor's Degree.
- Advanced English and Spanish speaker.
- Valid work permit for Spain.
- Highly client-focused.
- Proactive.
- Excellent communication skills.
- Excellent process management and continuous improvement skills.
- Strong team player.
- CRM experience preferred.
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