Admissions Coordinator IEU
hace 2 semanas
At IE Business School, we are seeking a highly skilled Admissions Advisor IEU to join our dynamic admissions team. The successful candidate will be responsible for managing the admissions process for candidates from around the globe, providing exceptional customer service, and supporting standout candidates through the application process.
Key Responsibilities
- Provide outstanding customer service to prospective students and their families, both in person and on the telephone.
- Manage admissions data and track application documents, enrolment documents, and other relevant information.
- Primary responsibility for telephone and walk-in enquiries.
- Pro-actively identify areas for process improvement to ensure that IE students receive the best admissions experience.
- Support and participate in on-campus and off-campus events, such as Open Days and Admissions Fairs.
- Active support to all applicants in the admission and enrolment process.
- Collaborate with teammates to build a team-oriented environment and contribute ideas to innovative team atmosphere.
- Build relationships and communicate efficiently with relevant departments and international offices across IE.
- Availability to work one Saturday morning per 8/9 weeks.
Requirements
- Bachelor's Degree.
- Advanced English and Spanish speaker.
- Valid work permit for Spain.
- Highly client-focused and proactive individual.
- Excellent communication and process management skills.
- Strong team player with CRM experience preferred.
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