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Technical Support Specialist for Danish-speaking Users

hace 1 mes


Las Palmas de Gran Canaria, Las Palmas, España Serem A tiempo completo
About Serem

At Serem, we pride ourselves on being a leading Spanish company in technology services and talent attraction. Our commitment to delivering top-notch IT solutions has taken us far, with over 600 employees working on both national and international projects since our inception in 1995.

Position Overview

We are seeking a highly skilled Technical Support Specialist to join our team. This individual will play a crucial role in providing technical support and IT solutions to Danish-speaking users facing computer-related issues.

Salary and Benefits

The successful candidate will be rewarded with an annual salary of €17,000. In addition to this, they will receive paid training opportunities, full-time employment, and chances for growth within our internationally reaching company.

Job Description

This is an exciting opportunity for someone with a passion for customer service to work in a professional and multilingual environment. As a Technical Support Specialist, you will be part of an international project focused on delivering excellent IT solutions to our clients.

Key Responsibilities:
  • Provide technical support and IT solutions to Danish-speaking users via various communication channels.
  • Utilize your Danish language skills to effectively communicate with clients and resolve their issues.
  • Collaborate with the team to ensure seamless delivery of services and meet client expectations.
Requirements

To be successful in this role, you will need to possess the following qualifications:

  • A high level of Danish proficiency (written and spoken).
  • Fluency in English.
  • Flexibility in working hours.
  • A willingness to develop professionally in a multilingual environment.
Serem Values

We at Serem believe in creating a multicultural and inclusive work environment where everyone feels valued and respected. We adhere to high-quality standards in our recruitment processes, focusing on experience and skills rather than age, gender, or beliefs.

Our activities are guided by principles of environmental care, sustainability, and corporate social responsibility. We collaborate on reforestation and sustainability projects, supporting the 10 principles of the Global Compact and the 17 Sustainable Development Goals concerning human rights, labor conditions, the environment, and anti-corruption.