Accounts Receivable Specialist
hace 3 semanas
We are seeking a highly skilled Collection and Recovery Associate to join our Finance team in Barcelona. This role is responsible for working with a portfolio of aging receivables accounts to recover past due amounts, while maintaining a professional relationship with clients.
Key Responsibilities- Maintain and engage with a portfolio of aging receivables accounts via phone and emails to recover all past due accounts.
- Research disputed accounts as needed to determine the cause and validity of the delinquency.
- Take appropriate action to resolve and/or identify significant collection issues and escalate appropriately.
- Capture accurate, detailed notes of discussions and arrangements with debtors and send follow-up information as requested/required.
- Meet collection targets and ensure agreed Service Levels are met or exceeded.
- Promptly respond to customer queries via email, phone, and other channels where required.
- Obtain and share customer feedback with colleagues and other departments so that products and services can be improved.
- Attend workshops and meetings as required.
- Respect client confidentiality at all times.
- Collaborate with EcoVadis internal stakeholders to resolve any collection queries efficiently and effectively.
- Work with the Managers to resolve any conflicts that may arise within the team.
- Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.
- Fluency in Italian and English is a must. Additional languages will be a plus.
- Degree in a Business, Management or Finance related discipline would be preferred, but applicants with other backgrounds will be considered.
- At least 2-3 years' experience of working in billing and collection is required.
- Strong interpersonal skills.
- Excellent communication skills (written, verbal and telephone).
- Good understanding of accounting principles.
- Must be skilled in Microsoft Office tools.
EcoVadis is a leading provider of business sustainability ratings and intelligence. Our mission is to make sustainability real for companies around the world. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
We are committed to diversity and inclusion, and welcome applications from candidates with diverse backgrounds and experiences.
If you are a motivated and results-driven individual with a passion for sustainability, we encourage you to apply for this exciting opportunity.
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