Digital Community Strategist
hace 4 días
We are an award-winning Social Media agency based in the UK, delivering exceptional results for clients like Virgin, Mattel, Linda McCartney Foods, and Avanti West Coast Trains. Our team is a dynamic mix of strategists, creatives, account managers, media planners, and buyers, all working together to create impactful social media campaigns. As a Digital Community Strategist at Cubaka, you will be responsible for building and managing online communities, ensuring our clients remain relevant and engaging in the ever-changing social media landscape.
**Job Overview:**
- Develop and execute community management strategies that drive engagement and loyalty.
- Manage online conversations, fostering positive interactions and turning followers into advocates.
- Crisis management and feedback handling: effectively address negative feedback while maintaining a thoughtful tone.
- Monitor performance metrics, tracking engagement, community health, and overall performance.
- Stay up-to-date with the latest social media trends and platform updates, identifying opportunities to elevate our clients' presence.
**Requirements:**
- 2-3 years of experience in social media management or community management, preferably in an agency setting or managing multiple brands.
- Proven track record of creating and executing successful community outreach strategies.
- Exceptional writing skills, with the ability to craft engaging, brand-appropriate responses and content.
- Strong understanding of social media trends and platform updates.
As a member of our team, you can expect:
- A competitive salary range of £45,000 - £60,000 per annum, depending on experience.
- Ongoing professional development opportunities.
- A collaborative, dynamic work environment.
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