Customer Service Manager with Global Strategy Expertise

hace 3 días


Imárcoain, Navarra, España Nordex Group A tiempo completo

About the Role

">

The Nordex Group seeks a seasoned Customer Service Manager to join our team, responsible for developing and implementing service strategies that drive sales growth and ensure customer satisfaction.

">

Key Responsibilities

">
  • ">
  • Work closely with cross-functional teams to develop strategic plans and manage client relationships.">
  • Determine key account strategies and implement solutions to meet client needs.">
  • Collaborate with senior executives to understand client financials and longer-term strategies.">
  • Lead high-level operation and technical forums with client leadership to address major issues and promote win-win compromises.">
  • Negotiate complex agreements and ensure timely execution of client instructions and contractual obligations.">
">

Your Profile

">

To be successful in this role, you will have:

">
  • ">
  • A degree in engineering or a related field.">
  • 10+ years of experience in service operations.">
  • Excellent communication and negotiation skills.">
  • Proficiency in Microsoft Office, Excel, and PowerPoint.">
  • A proactive, team-oriented approach with strong analytical and problem-solving skills.">
">

About Us

">

Nordex is committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We offer competitive compensation and benefits packages, including an estimated salary range of $120,000 - $180,000 per year, depending on location and experience.

">

We are an equal opportunity employer and welcome applicants from all backgrounds.



  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job OverviewNordex Group is seeking a skilled Global Service Analyst to join our team. As a key member of the Service KAM Team, you will play a crucial role in analyzing service strategic initiatives and identifying new business opportunities.Your Key Responsibilities:Work closely with the Service KAM Team to develop strategies that align with senior...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job Summary:Nordex Group is seeking a highly skilled Mechanical Service Engineer to join our international team of technical experts. As a key member of our service engineering team, you will be responsible for developing solutions to technical questions related to the mechanical drive train of wind turbines.Key Responsibilities:Develop solutions to...

  • Service KAM Strategist

    hace 4 días


    Imárcoain, Navarra, España Nordex Group A tiempo completo

    Nordex Group Job DescriptionCompany OverviewNordex Group is a leading manufacturer of wind turbines. We are committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive.Job DescriptionThe Global Service Analyst is responsible for analyzing service strategic initiatives, identifying new business opportunities. This role...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job DescriptionWe are seeking an experienced Strategic Procurement Lead to head our Special Projects Team focused on critical topics in global spare parts management within the Global Service Spare parts Management area.


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job Summary:Nordex Group is seeking a highly skilled Global Demand Planner to join our team. As a key member of our supply chain team, you will be responsible for analyzing and interpreting demand patterns to optimize global spare parts stocks and ensure timely delivery of materials to our wind turbine customers.Key Responsibilities:Analyze and interpret...

  • Logistics Manager

    hace 3 semanas


    Imárcoain, Navarra, España Nordex Group A tiempo completo

    About the RoleWe are seeking a highly skilled Logistic Specialist to join our team at Nordex Group.Key ResponsibilitiesManage logistics operations for Spanish windfarms in Service.Schedule major's correctives deliveries.Monitor transport permits.Arrange and quote major and Non-major Transport.Issue transport documents and create SAP Purchase Orders.Manage...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job Summary:Nordex Group is seeking a highly skilled Global Demand and Forecasting Specialist to join our team. As a key member of our organization, you will be responsible for analyzing and interpreting order trends to create forecasts of global spare parts demands.Key Responsibilities:Act as the central interface between local countries' organizations and...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job SummaryNordex Group is seeking a highly skilled Chief Technical Operations Manager to oversee large technical projects and drive root cause analysis.About the RoleThis is an exceptional opportunity for a seasoned project manager to join our team and lead the execution of complex technical projects within budget and quality goals.The successful candidate...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job Summary:We are seeking a highly skilled Mechanical Service Engineer to join our team at Nordex Group. As a key member of our international service engineering team, you will be responsible for developing solutions to technical questions related to the mechanical drive train of wind turbines.Key Responsibilities:Develop solutions to technical questions...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    We are looking for a seasoned leader to head our Special Projects Team focused on critical spare parts procurement within Global Service Spare parts Management.As Strategic Procurement Lead, you will be responsible for managing an intercultural team of 5 White Collar employees and developing high-performing teams. You will lead the planning, execution, and...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job SummaryWe are seeking a highly skilled Mechanical Service Engineer to join our team in service engineering. The ideal candidate will have a strong background in mechanical engineering, particularly with wind turbine drive trains.Key ResponsibilitiesDevelop solutions to technical questions relating to the mechanical drive train of wind turbines.Serve as...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Technical Project Manager to lead our technology management team. The ideal candidate will have a strong technical background, excellent project management skills, and experience in the wind energy sector.Key Responsibilities:Lead large technical projects within budget and quality goals.Secure correct...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job Summary:We are seeking an experienced and strategic Group Lead to head our Special Projects Team focused on critical topics of spare parts procurement within Global Service Spare parts Management area.Key Responsibilities:Management responsibility for an intercultural team of 5 White Collar employees.Lead, mentor, and develop a high-performing Special...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job Summary:We are seeking a highly experienced and strategic Group Lead to head our Special Projects Team focused on critical topics of spare parts procurement within Global Service Spare parts Management area.Key Responsibilities:Manage an intercultural team of 5 White Collar employees.Lead, mentor, and develop a high-performing Special Projects...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Technical Expertise:You will be part of an international team of technical experts working in various locations.Develop solutions to technical questions related to the mechanical drive train of wind turbines.You will be the central point of contact between local service organizations and construction teams, as well as quality assurance and product...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job SummaryNordex Group is seeking a Logistics Operations Manager to oversee the timely and efficient delivery of goods to Spanish windfarms. The successful candidate will be responsible for managing logistics operations, scheduling major deliveries, and coordinating with internal departments.Key ResponsibilitiesManage logistics operations to ensure timely...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job SummaryWe are seeking a Senior Operations Excellence Specialist to join our team at Nordex Group. As a key member of our service operations, you will play a crucial role in driving operational excellence and delivering value to our customers and stakeholders.About the RoleDrive operational excellence through data-driven analysis, innovative strategies,...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    Job Description:Nordex Group seeks an Industrial Mechanical Engineering Expert to join their international team of technical experts within service engineering working in various locations.About the Role:The successful candidate will develop solutions to technical questions relating to the mechanical drive train of wind turbines, serving as the central...


  • Imárcoain, Navarra, España Nordex Group A tiempo completo

    About the Role:We are seeking a highly skilled Mechanical Service Engineer to join our international team of technical experts within service engineering. The successful candidate will be responsible for developing solutions to technical questions relating to the mechanical drive train of wind turbines.Your Key Responsibilities:Develop solutions to technical...

  • Logistics Specialist

    hace 4 semanas


    Imárcoain, Navarra, España Nordex Group A tiempo completo

    Key Responsibilities:Ensure the availability of defective spare parts and analyze failure rates in turbine non-major spare parts.Coordinate and supervise the transportation of defective parts, ensuring timely delivery and budget compliance.Manage inventory levels to meet customer demand and conduct data analysis to identify areas for improvement in the...