Tourism and Hospitality Sales Professional
hace 1 semana
Job Summary
We are seeking a highly motivated and customer-focused Sales Manager to join our team at Boataround. The ideal candidate will have a proven track record of success in sales, excellent communication skills, and a passion for the tourism and hospitality industry.
Responsibilities:
- Customer Interaction: Engage with customers via phone and email to understand their booking requirements and preferences, providing accurate and timely information about available options, pricing, and terms.
- Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
- Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
- Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.
Requirements:
- Excellent Communication and Customer-Oriented Approach: Demonstrate a strong ability to interact with customers in a professional and courteous manner.
- Solution and Result-Driven: Show a proven track record of success in sales and a commitment to delivering results.
- Flexible and Adaptable Team Player: Demonstrate a positive 'can-do' attitude and be able to work effectively in a team environment.
- Fluent in English + Polish + Another Language: Possess excellent language skills and the ability to communicate effectively with customers and colleagues.
Benefits:
- 27 Vacation Days per Year: Enjoy a generous vacation policy and time to relax and recharge.
- Permanent Contract: Benefit from a stable and secure employment contract.
- Home Office-Like Working Option: Enjoy the flexibility of working from home or a remote location.
- ESOP Plan and Quarterly Bonus: Participate in a profit-sharing plan and receive a quarterly bonus based on individual performance.
- 10% Discount for Renting a Boat: Enjoy a discount on boat rentals and take advantage of our products and services.
- Referral Bonus: Receive a referral bonus for successful referrals.
- Coffee, Tea, Cookies, Fruit, and More: Enjoy a range of complimentary refreshments and snacks at the office.
- Office in Plaza Urquinaona with Amazing Views: Work in a beautiful and modern office with stunning views.
- International and Friendly Environment: Join a diverse and dynamic team with colleagues from around the world.
- Team Events: Participate in regular team-building activities and events.
- Dog-Friendly Office: Bring your furry friend to work with you and enjoy a dog-friendly office environment.
Please note that this position requires working on shifts. More details will be provided on the prescreening call.
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