Ecs Global Engagement Support Lead

hace 3 días


Barcelona, Barcelona, España Sap Se A tiempo completo
About The Role

SAP is seeking an experienced professional to lead the Global Engagement Support (GES) unit in our Enterprise Cloud Services (ECS) division. The successful candidate will be responsible for ensuring quality and consistency of GES-supported tasks across all ECS regions, while actively leading strategic alignment with suppliers to review processes and drive demand management conversations.


Key Responsibilities

Leadership and Collaboration: Ensure quality and consistency of GES-supported tasks across all ECS regions, and lead strategic alignment with suppliers to review processes and drive demand management conversations.



  1. Represent the GES unit in regular SteerCo meetings with ECS L2, and actively lead the GES demand management, providing regular status of initiatives to ECS Leadership Team.
  2. Collect feedback from the Regions and drive necessary improvements, owning GES SOPs and WIs, and ensuring proper alignment with customer-facing role owners.
  3. Lead and coordinate necessary rollout and KT sessions of GES-related topics to the wider ECS audience.

Requirements

We are looking for a highly motivated person with minimum 10+ years of experience in SAP, with a strong background in leading teams and working with cross-functional units. Experience interacting with Global Executives, negotiation, and prioritizing initiatives with business outcomes in mind is essential.


SAP is committed to fostering a diverse and inclusive workplace and encourages applications from qualified candidates from all backgrounds.


About SAP

SAP is a global leader in enterprise software and software-related services. Our mission is to help organizations of all sizes and industries run better, with a customer-centric approach that prioritizes innovation, customer satisfaction, and employee well-being.


We enable our customers to bring out their best, by fostering a collaborative and supportive work environment that encourages creativity, innovation, and continuous learning. At SAP, we believe that our employees are our greatest asset, and we are committed to providing them with the opportunities, resources, and support needed to succeed in their roles and achieve their career goals.


Join us in shaping the future of business and technology, and discover why SAP is a great place to work



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