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Digital Experience Researcher
hace 1 mes
About the Role
We are seeking a highly skilled Digital Experience Researcher to join our Customer Insights team at Dow Jones.
As a key member of our team, you will be responsible for driving the understanding of markets, customers, and products from research to testing. Reporting to the VP of Customer Insights, you will focus on Consumer and B2B units, including The Wall Street Journal, Factiva, MarketWatch, and Risk & Compliance.
Key Responsibilities:
- Lead in helping UX and Product partners understand user needs and behaviours.
- Generate insights fueling brainstorming sessions and evaluating designs.
- Investigate user behaviour using empirical research methods like logs analysis, survey research, and regression analysis.
- Define and measure quantitative UX topics, goals, and metrics collaboratively.
- Independently design, create, and analyze quantitive research studies.
- Run surveys, experimental design tests, and statistical analyses.
- Examine data and product designs, generating hypotheses for high-impact research.
Your Qualifications:
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- Minimum 3 years of applied product research experience, proficient in statistics and experimental design.
- Experience analyzing and presenting behavioral data from Adobe Analytics, UserZoom, and Optimal Workshop, along with survey design expertise.
- Proficiency in statistical analysis software (e.g., SPSS), data visualization tools (e.g., Tableau), and digital product design tools (e.g., Figma, Adobe CC, Miro).
- Collaboration skills, comfort with professional collaboration tools (e.g., Jira, Miro, Confluence, Airtable), and understanding of user-centered design principles.
What We Offer:
- Estimated salary: $110,000 - $130,000 per year.
- Comprehensive Healthcare Plans.
- Meal Vouchers.
- Hybrid working.
- Remote working available for a portion of the year.
- Retirement Plans.
- Comprehensive Medical, Dental, and Vision Insurance Plans.
- Education Benefits.
- Paid Maternity and Paternity Leave.
- Family Care Benefits.
- Commuter Transit Program.
- Subscription Discounts.
- Employee Referral Program.
