Underwriting Operations Technician

hace 4 días

Madrid, Madrid, España Chubb A tiempo completo

The Underwriting Operations Technician role at Chubb involves providing consistent and efficient end-to-end support for online and offline business handled in the UWR Centre, as well as support for language-dependent tasks in branch.

This includes tasks such as entering data into underwriting and various other systems required to track business, bespoke certificates, sanction checks, broker contact management, support project-related tasks, QA, handling internal and external enquiries, and credit control resolution.

This role reports directly to the Underwriting Operations Technician Team Leader.

Key Responsibilities:

  • Support rules-based branch activities that require language skills and technical ability.
  • Input relevant information in rating tools, maintaining data quality through accurate input.
  • Operational support for underwriters for online and offline business in the Hub.
  • Manage broker queries in relation to online and offline business and build good working relationships with local brokers.
  • Owning centralized processes of Operations QA and reporting.
  • Working within the framework of our ethical and service standards.

Desired Skills and Experience:

  • Native or advanced level in Swedish and/or Danish.
  • Professional language skills in English.
  • Previous experience in an underwriting support role is a plus.
  • Insurance background is preferred.
  • Competent in Microsoft Office – especially Excel.
  • Strong customer service skills and customer-centric attitude.
  • Strong attention to detail and the desire to deliver and improve quality.
  • Problem resolution and decision-making skills.
  • Ability to work in a team environment as well as on own initiative.

Chubb offers a range of benefits, including 30+ days of vacation a year, 6 months temporary contract, 2 days working from home option, and additional flexible days. We also offer working from home allowance, entry time flexibility, private medical insurance, life and accident insurance, meal allowance, pension plan, stock purchase plan, flexible compensation scheme, and Gympass.

Our core values are Client Focus, Respect, Excellence, and Teamwork. We are an ethical and honest company that is wholly committed to its clients. We believe in mutual trust and respect for our employees and partners. We strive to perform at the highest levels and maintain a collaborative and supportive working environment.

At Chubb, we consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

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